Medical Laboratory Assistant- Blood Bank

Yale New Haven Health•New Haven, CT

24d

About The Position

The Medical Laboratory Assistant is responsible for receiving and processing specimens and accessioning them in the laboratory information system. The role also handles incoming phone calls and assists with general laboratory supply management, working in conjunction with Medical Laboratory Scientists. Employees are expected to understand and support the YNHHS Vision and Mission and to demonstrate its values of integrity, patient-centered care, respect, accountability, and compassion. The position also requires following department and hospital policies and procedures, maintaining quality standards, and assisting other areas as needed in a teamwork-oriented environment.

Requirements

High school diploma or equivalency exam.
Excellent communication and customer service skills.
Basic computer skills.
Consistently interact positively with coworkers and customers.

Responsibilities

Understand and adhere to Performance Standards, Policies, and Behaviors.
Demonstrate knowledge of department and hospital policies and procedures and their execution.
Handle telephone inquiries and transfer calls as needed.
Receive, accession, and process specimens to ensure timely reporting of results, ensuring positive patient identification.
Perform registration in HIS as needed.
Process reference laboratory testing as needed.
Independently troubleshoot specimen-related problems.
Assist with inventory and supply management, including supplies for other hospitals and/or customers.
Maintain hardware and equipment as needed.
Use laboratory and hospital computer systems for accurate data entry and retrieval.
Perform other duties as needed.
Maintain procedure knowledge and implement new and revised procedures in real time.
Maintain Quality Control and Quality Assurance standards at all times.
Cooperatively and proactively assist in other areas as needed in a teamwork-oriented environment.