Medical Interpreter-Supp
About The Position
Provide on-site and over-the-phone Spanish-English interpretation for providers, patients, and caregivers so patients understand medical terminology, treatment plans, and instructions in compliance with policy standards. The interpreter supports communication and comprehension between providers and limited- or non-English-proficient patients and parents during inpatient and outpatient visits, including informed consent, medical interviews, and healthcare instructions. The role also interprets telephone conferences, helps families access hospital resources, and works with other interpreters to coordinate assignment coverage and on-call rotation. The position may assist with volunteer interpreter coordination and the orientation and training of other medical interpreters. Regular and predictable attendance is required; other duties may be assigned to support departmental and institutional goals.
Requirements
- High school diploma or GED.
- At least three months or 480 hours of documented medical interpreting experience.
- Certified Healthcare Interpreter (CCHI) credential from the Certification Commission for Healthcare Interpreters, or Certified Medical Interpreter (NBCMI) credential from the National Board of Certification for Medical Interpreters, required within 12 months of hire.
- Ability to question, clarify, and provide explanations as needed; check documents and reports for clarity and accuracy; and share information in a timely manner.
- Ability to approach problems in a structured, logical way; adapt to changes; learn from mistakes; and seek guidance when needed.
- Ability to interpret medical and clinical information, anticipate patient needs and context, and communicate cultural context to physicians and staff.
- Ability to plan and manage multiple priorities, handle unexpected changes in routine, and deliver planned outcomes on time.
- Ability to escalate issues and address routine patient or stakeholder requests effectively, seeking guidance for more complex issues.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Interpret critical medical information in Spanish and English for providers, patients, and caregivers, both on-site and over the phone.
- Facilitate communication and comprehension of essential information between providers and limited- or non-English-proficient patients and parents during inpatient and outpatient visits, including informed consent, medical interviews, and healthcare instructions.
- Interpret telephone conferences between caregivers and providers.
- Notify a supervisor of potential or actual communication problems involving limited- or non-English-proficient patients and staff.
- Guide limited-English-proficient patients and families to appropriate hospital resources.
- Collaborate with other interpreters to ensure coverage of interpreting assignments and participate in the on-call rotation as assigned.
- Assist with coordinating volunteer medical interpreters and orienting and training other medical interpreters as needed.
- Perform other duties as assigned to meet departmental and institutional goals and objectives.
- Maintain regular and predictable attendance.
Benefits
- Generous paid time off
- On-campus conveniences
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
