Medical Interpreter - Mandarin

Christiana Care Health ServicesWilmington, DE
Hybrid

About The Position

ChristianaCare is seeking a Casual Mandarin Medical Interpreter to support patients and caregivers. The Language Services team ensures that patients with limited English proficiency (LEP) can understand, participate in, and make informed decisions about their healthcare. Professional interpretation is crucial for patient safety, health equity, and the patient experience. As a Medical Interpreter, you will work with healthcare professionals, using your language expertise to help patients and families have a voice in their care.

Requirements

  • High school diploma or GED required.
  • Advanced-High proficiency or above in Mandarin and English
  • Successful completion of required language competency testing
  • Minimum 40-hour medical interpreter training program
  • Strong communication, listening, interpersonal, and cultural competency skills

Nice To Haves

  • An associate degree or college coursework in any area related to science or human services highly desired.
  • National certification as a Medical or Healthcare Interpreter highly desired
  • Experience in a healthcare setting as a medical or healthcare interpreter, remote interpreting experience is a plus.

Responsibilities

  • Provide accurate and complete interpretation between Mandarin and English during medical appointments, assessments, family meetings, informed consent discussions, patient education, procedures, psychiatric and social work consultations, and palliative and end-of-life conversations.
  • Accurately interpret medical terminology and sensitive healthcare information while preserving the meaning and intent of the communication.
  • Serve as a linguistic and cultural resource for patients, families, and healthcare professionals.
  • Maintain confidentiality, impartiality, and professional boundaries in accordance with ChristianaCare policies and the NCIHC Code of Ethics and Standards of Practice.
  • Maintain flexibility to support on-call and emergency needs across our hospitals.

Benefits

  • medical
  • dental
  • vision coverage
  • retirement and financial planning resources
  • dependent and backup care services
  • fitness and wellness reimbursement
  • employee discounts
  • paid time off
  • employee assistance program
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