Medical Imaging Field Engineer - CT/MI - Hershey, PA

Siemens Healthineers

20d•$80,700 - $110,957•Onsite

About The Position

The Medical Imaging Field Engineer services imaging equipment in the Hershey, Pennsylvania area. The level assigned is based on prior experience. The role performs technical service delivery work, including installing, troubleshooting, repairing, and conducting preventive maintenance on Siemens Healthcare Medical Solutions instrumentation at customer sites with minimal supervision. It also delivers timely repairs and operator training to support optimal system performance and customer satisfaction. The engineer manages territory financial performance, including revenue generation, expense control, and inventory management, and is responsible for company assets such as a car, phone, computer, tools, and inventory parts. The role establishes and maintains effective business relationships with customers and peers and completes administrative duties accurately. Following onboarding and training, the scheduled shift is Monday through Friday, 12:00 p.m. to 8:30 p.m. The role requires travel between customer sites in the service area, independent driving, and the physical activities listed in the posting. Siemens Healthineers describes its mission as pioneering breakthroughs in healthcare for everyone, everywhere, sustainably.

Requirements

Minimum high school diploma.
At least 7 years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
Knowledge and experience servicing, performing preventive maintenance on, and modifying medical imaging equipment at customer sites with minimal supervision.
Experience testing, repairing, and maintaining capital medical equipment.
Proficiency in using tools and service test equipment; ability to work independently and as part of an established team.
Proficiency with necessary network applications and tools, including eVO, mButler, Microsoft Office applications, Concur, and the NAM Customer Service website (Engineer Tools).
Strong customer service and communication skills and sound judgment in customer relations and management of company resources.
Strong competency in instrument systems technology, including mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic, and pneumatic systems.
General understanding of electricity, power supplies, and grounding.
Valid driver's license in the state of residence, ability to drive independently during the day and at night, and a good driving record. Applicants must meet the stated Fleet Safety Policy restrictions concerning DUI/DWI convictions or pending charges and serious moving violations, subject to applicable law.
Ability to meet the listed physical requirements: lift 50 pounds from floor to above waist/head; walk; climb ladders or stepstools; bend, twist, sit, squat, stand, reach high, and perform fine grasping and manipulation; have good vision; and work alone.
Ability to work with controlled technology in accordance with U.S. export control law.

Nice To Haves

Technical associate degree or equivalent preferred.

Responsibilities

Install, troubleshoot, repair, and perform preventive maintenance on Siemens Healthcare Medical Solutions instrumentation at customer sites with minimal supervision.
Deliver timely and effective repairs and provide adequate training to equipment operators to support optimal system performance and customer satisfaction.
Manage territory financial performance, including revenue generation, expense control, and inventory management, against budget.
Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
Establish and maintain appropriate business relationships with customers and peers.
Perform necessary administrative duties accurately.