IMAGING ASSISTANT CT

Independence Health System•Greensburg, PA

About The Position

The Imaging Assistant (described in the job summary as an Imaging Aide) performs clerical duties, supports office workflow, and assists customers and patients in the Imaging Department. The position helps with patient preparation and screening, correspondence and release forms, image distribution, report delivery, communication with physician offices and other departments, and use of HIS/RIS/PACS systems. It also supports patient care by escorting patients, assisting technologists with moving patients, attending to comfort needs, obtaining relevant medical history, and preparing exam and waiting areas. The role may assist with scheduling changes during equipment or system downtime and may perform other assigned duties. Incumbents are scheduled according to operational needs, which may include rotating shifts, standby, and on-call arrangements. Local travel between system locations may be expected. The position has no direct supervisory responsibilities, but may coach and mentor other department positions.

Requirements

High school diploma, GED, or higher level of education.
Strong leadership ability and organizational skills.
Independent and critical-thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of basic office equipment, such as a copier and fax machine.
Basic working knowledge of computers and office equipment.
Act 33 Clearance.
Act 34 Pennsylvania Criminal Record Check from the Pennsylvania State Police system.
Act 73 FBI Clearance.

Nice To Haves

Previous experience in a healthcare setting.

Responsibilities

Greet and assist customers and provide directions when needed.
Answer telephone calls using proper etiquette and direct calls to the appropriate location.
Assist with distributing patient preparation instructions and screenings, and make courtesy calls to patients when needed.
Prepare correspondence for physician offices and other institutions and prepare and obtain necessary release forms.
Burn DVDs and send images electronically when applicable; fax or mail reports when appropriate.
Assist physicians and staff with HIS/RIS/PACS systems and communicate STAT results to physician offices according to department guidelines.
Facilitate communication with other departments and deliver or retrieve requests from technologists, radiologists, offices, reading rooms, and work areas.
Deliver Imaging Department mail, maintain the workstation, ensure adequate office supplies, and report malfunctions to a supervisor.
Implement downtime procedures, including HIS/RIS and PACS downtime procedures, and assist with rescheduling patients during equipment downtime.
Assist with patient care, escort patients to and from x-ray or scan rooms, and help technologists move patients between modalities and offices.
Attend to patient and family comfort needs and obtain medical history related to the examination being performed.
Complete studies in RIS when needed.
Assist with preparing exam and sub-waiting rooms and stock linen when needed.
Attend department meetings or review meeting minutes.
Coach and mentor other positions in the department.
Perform other duties as assigned.