Medical Imaging Field Engineer - Memphis, TN

Siemens Healthineers

4d•$51,690 - $71,071

About The Position

The Medical Imaging Field Engineer services medical imaging equipment in the Memphis, Tennessee area. The Customer Service Engineer level is based on prior experience. The role installs, troubleshoots, repairs, and performs preventive maintenance on Siemens Healthineers systems at customer sites with minimal supervision. It also provides timely repairs and operator training to support optimal system performance and customer satisfaction. The engineer manages territory financial performance, including revenue generation, expense control, and inventory management, and manages company assets such as a car, phone, computer, tools, and inventory parts. The position also requires building and maintaining business relationships with customers and peers and completing administrative duties accurately. Shift flexibility may be required. The role requires physical activity and lifting, and is governed by the company’s Fleet Safety Policy and client-site vendor credentialing requirements.

Requirements

At least a high school diploma.
One to three or more years of experience as a medical technologist or field service engineer/biomedical engineer servicing diagnostic instruments.
Experience servicing, testing, repairing, maintaining, and modifying capital medical equipment at customer sites, with minimal supervision.
Proficiency in using tools and service test equipment, and ability to work independently and as part of an established team.
Proficiency in necessary network applications and tools, including eVO, mButler, Microsoft Office applications, Concur, and the NAM Customer Service website/Engineer Tools.
Valid driver's license, ability to drive independently during the day and at night, and a good driving record.
Strong customer service, communication, and customer-relations judgment.
Competency in instrument systems technology, including mechanical, electrical, chemistry, and software technology; experience with electronics, hydraulic systems, and pneumatic systems.
General understanding of electricity, power supplies, and grounding.
Ability to manage company resources responsibly.
Ability to meet the role's physical demands, including lifting 50 pounds from floor to above waist/head; walking; climbing ladders or stepstools; bending; twisting; sitting, squatting, and standing; reaching high; fine grasping and manipulation; and having good vision and ability to work alone.
Valid in-state driver's license and compliance with Fleet Safety Policy restrictions regarding DUI/DWI convictions or pending charges and serious moving violations, subject to applicable law.
Ability to meet and maintain client-required vendor credentialing requirements for site access, which may include identification, background checks, drug screening, immunizations, annual TB testing, and healthcare training.
Ability to work with controlled technology in accordance with U.S. export control law.

Nice To Haves

Technical associate degree or equivalent.

Responsibilities

Install, troubleshoot, repair, and perform preventive maintenance and modifications on medical imaging equipment at customer sites with minimal supervision.
Deliver timely and effective repairs and train equipment operators to support optimal system performance and customer satisfaction.
Manage territory financial performance, including revenue generation, expense control, and inventory management.
Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
Establish and maintain appropriate business relationships with customers and peers.
Complete necessary administrative duties accurately.
Meet client-site vendor credentialing requirements and maintain eligibility for site access.