68063463 - MEDICAL/HEALTH CARE PROGRAM ANALYST

State of Florida•Tallahassee, FL

About The Position

This highly responsible business analyst position is in the Agency for Health Care Administration’s Division of Enterprise Innovation and Technology, Project Management Office. It combines technical and administrative responsibilities in the development, maintenance, and support of custom IT applications that advance the Agency’s strategic plan by implementing legislative requirements, process improvements, and system enhancements. The position is identified as mission-essential. The employee may be required to work weekends or holidays and, during disasters or other emergencies, outside normal work hours or days. Emergency assignments may take place in another county or staffing location to assist other State agencies. Other duties may be assigned.

Requirements

At least one year of professional experience in business analysis or project management.
Knowledge of business analysis principles, practices, and techniques for software development and maintenance projects, as well as data collection and analysis methods.
Skill with software development tools such as Azure DevOps or Jira; diagramming tools such as Microsoft Visio; and Microsoft Office 365 and SharePoint.
Ability to communicate effectively, orally and in writing, with technical and non-technical staff and all levels of management.
Ability to determine work priorities, assign work, and ensure work assignments are completed properly.
Ability to compile, organize, and analyze data; gather and document software application requirements; and create process maps and workflow diagrams.
Ability to establish and maintain effective working relationships.
Ability to work independently and as part of a team.
Ability to plan, prioritize, organize, and coordinate multiple projects and assignments to meet deadlines and goals.
Ability to work under pressure and meet deadlines without sacrificing quality.
Goal-oriented, action-focused, pragmatic, and self-disciplined approach, with strong analytical and problem-solving skills.
Ability to learn, understand, and apply new technologies and processes.
Successful completion of required State and National criminal history background screening before beginning employment.

Responsibilities

Conduct Joint Application Design sessions, interviews, and site visits to gather detailed requirements from subject matter experts, and document analyses, business processes, and use cases.
Prepare meeting agendas and summaries, including action items, and send them to the project team in a timely manner.
Create process maps, business requirements, design specifications, test scripts, and training materials.
Work with project managers, end users, and developers on application screen designs, logic, and functionality.
Maintain accurate and up-to-date project documentation on the Project Management Office’s SharePoint project pages.
Submit weekly project status reports each Monday for the previous week for assigned projects.
Maintain required project documentation, including risk and complexity assessments, project charters, plans, schedules, timelines, requirements, IT component requirements, database and screen designs, report designs, security, testing, training and deployment plans, troubleshooting guides, and closure reports.
Test applications and execute software testing, documenting the results.
Keep Azure DevOps work items up to date, including sprint goals, epics, features, tasks, bugs, sprints, and capacity planning.
Provide administrative support to AHCA Project Governance as needed.
Identify technical and business problems and develop solutions.
Actively participate in team discussions.
Perform other duties as assigned.

Benefits

Health insurance, including individual and family coverage, for eligible employees.
A free $25,000 life insurance policy, with the option to purchase additional coverage.
Dental, vision, and supplemental insurance.
State of Florida retirement options, including employer contributions.
Ability to earn up to 104 hours of paid annual leave as a new State employee.
Ability to earn up to 104 hours of sick leave annually.
Nine paid holidays and one personal holiday each year.
Career advancement opportunities.
Tuition waivers accepted by major Florida colleges and universities.
Student loan forgiveness opportunities, subject to eligibility.
Training opportunities.
Flexible Spending Accounts.
Shared Savings Program for select medical services.
Lower prescription drug copays.
Health and wellness discounts.