Medical Front Office Specialist

US Heart & Vascular•Houston, TX
•Onsite

About The Position

US Heart and Vascular is seeking a Medical Front Office Specialist to join the team at Orion Medical in Houston, Texas. The role supports front-office and patient coordination needs, including patient check-in and check-out, scheduling follow-up appointments, coordinating testing schedules, monitoring patient portals, handling appointment follow-up, and managing documents and email. Additional duties may be assigned based on practice needs.

Requirements

  • High school diploma or GED.
  • One year of medical front office experience.
  • Fluent written and spoken English.
  • Familiarity with Microsoft Office.

Nice To Haves

  • Bilingual ability.
  • Eclinical Works EHR experience.

Responsibilities

  • Check in patients.
  • Check out patients and schedule follow-up non-testing appointments.
  • Call patients two days before tests to provide testing schedules, explain financial responsibility, remind them to refer to the clinical instructions sheet, and document the encounter in the chart.
  • Monitor Healow and the Patient Portal.
  • Follow up on no-shows and cancellations.
  • Confirm appointments.
  • Monitor the fax box.
  • Scan and file documents.
  • Help manage email.
  • Perform additional duties as assigned based on practice needs.

Benefits

  • Comprehensive benefits package.
  • CME allowance.
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