Medical Front Office Specialist
US Heart & Vascular•Bedford, TX
•Onsite
About The Position
US Heart and Vascular is seeking a full-time Medical Front Office Specialist to join the HeartPlace team in Bedford, Texas. The role supports patient check-in and check-out, front-office communications, prior authorizations, preparation of patient paperwork, and clinic scheduling. The position may require moving between locations as needed.
Requirements
- One year of medical front-desk and customer-service experience.
- Six months of EMR experience.
- Six months of experience obtaining prior authorizations.
- High school diploma or GED.
Nice To Haves
- Experience with ECW or Athena.
Responsibilities
- Register new patients at check-in and enter their information into the computer system.
- Ensure established patients’ demographic information is current and accurate.
- Request co-pays, patient balances, and coinsurance at patient arrival.
- Support incoming calls to the clinic.
- Communicate patient arrivals to the clinical area.
- Complete pre-certification and prior-authorization processes before patients arrive.
- Prepare charts and paperwork for the next day’s patients.
- Support the clinic check-out process.
- Calculate and total charges, collect co-pays and deductibles, and inform patients of service charges.
- Support clinic scheduling.
- Perform other duties as required.
- Move between locations as needed.
Benefits
- Comprehensive benefits package.
- CME allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
