Medical Equipment Retrieval Specialist

UCSF•San Francisco, CA

11d•$30 - $41•Onsite

About The Position

The Clinical Technology Division manages maintenance of diagnostic, therapeutic, and equipment-processing technologies used to deliver patient care to UCSF Health patients. The Medical Equipment Retrieval Specialist retrieves mobile medical equipment serviced by the Depot, including IV pumps, syringe pumps, feeding pumps, and T-pumps. The types of devices serviced by the Depot Repair Shop may be periodically evaluated to ensure compliance with medical center equipment maintenance requirements. The specialist monitors maintenance and utilization reports, plans daily equipment rounds, conducts inventory verification when assigned, and coordinates with clinical units, Material Services/Supply Chain, Depot personnel, and Clinical Technology managers. The role retrieves equipment from UCSF campuses for scheduled and unscheduled maintenance using a UCSF-issued service van, coordinates alternate plans when equipment cannot be exchanged, and wipes down retrieved equipment according to its instructions for use before making it available to technical staff. The position reports to the Mt. Zion Healthcare Technologies Manager and has no direct reports. Flexibility to work at all UCSF Medical Center locations is required.

Requirements

High school diploma or equivalent work experience.
Ability to read, write, and be understood in English.
At least one year of customer service experience.
Ability to use a computer keyboard.
Experience entering data into database systems.
Two years of experience working in a storeroom, stockroom, warehouse, or equivalent in a large institutional setting.
Flexibility to orient and work at all UCSF Medical Center locations.

Nice To Haves

At least one year of storeroom, stockroom, warehouse, or equivalent experience in a healthcare environment.
Two years of college or equivalent.

Responsibilities

Monitor current-month Depot devices due for preventive maintenance, overdue Depot devices, and previously reported unavailable (UTL’ed) Depot and other Clinical Technology Shop devices using various tools and databases.
Notify the Compliance Officer and Manager when end-of-month metrics are not compliant.
Coordinate with the Depot Manager to prioritize and plan daily equipment-rounding targets.
Conduct manual inventory verification when assigned.
Round at UCSF sites to locate overdue Depot devices and department-wide unavailable devices, and work with clinical unit customers to manage expectations.
Meet with Material Services/Supply Chain management at all campuses to review clinical needs and the possibility of swapping equipment.
Coordinate with Depot personnel regarding the number of devices expected for maintenance.
Inspect the condition of preventive-maintenance stickers and asset-ID overlays and replace them as needed.
Update Clinical Technology Managers about issues arising from rounding, including non-Depot unavailable devices, in coordination with appropriate Clinical Technology site management.
Review reports and prioritize equipment for exchange and retrieval from all campuses for scheduled and unscheduled Depot maintenance using a UCSF-issued Clinical Technology service van.
When an equipment swap is not possible, consult daily with the Depot Manager, Clinical Technology Site Manager, and Material Services/Supply Chain Management to determine the best course of action.
Escalate to the Depot Manager when inability to swap out equipment may affect monthly preventive-maintenance compliance.
Wipe retrieved equipment down for cleaning in accordance with the device’s instructions for use before making it available to Depot technical staff for maintenance.