Medical Equipment Retrieval Specialist
About The Position
The Clinical Technology Division manages the maintenance of diagnostic, therapeutic, and equipment-processing technologies used to deliver patient care to UCSF Health patients. The Medical Equipment Retrieval Specialist retrieves mobile medical equipment serviced by the Depot Repair Shop, including IV pumps, syringe pumps, feeding pumps, and T-pumps. The devices covered by the role may be evaluated periodically to ensure medical center equipment maintenance compliance. The position reports to the Mt. Zion Healthcare Technologies Manager and has no direct reports. The specialist monitors equipment due for or overdue for preventive maintenance and equipment listed as unable to locate (UTL); plans and conducts equipment rounds across UCSF sites; coordinates equipment exchanges with clinical units, Material Services/Supply Chain, Depot personnel, and site managers; and retrieves prioritized devices for scheduled or unscheduled maintenance using a UCSF-issued service van. Retrieved equipment is wiped down according to its instructions for use before being made available to technical staff. The specialist escalates issues that may affect monthly preventive-maintenance compliance.
Requirements
- High school diploma or equivalent work experience.
- Ability to read, write, and be understood in English.
- At least one year of customer service experience.
- Ability to use a computer keyboard.
- Experience entering data into database systems.
- Two years of experience working in a storeroom, stockroom, or warehouse, or equivalent experience in a large institutional setting.
- Flexibility to orient and work at all UCSF Medical Center locations.
Nice To Haves
- At least one year of storeroom, stockroom, warehouse, or equivalent experience in a health care environment.
- Two years of college or equivalent.
Responsibilities
- Monitor current-month Depot devices due for preventive maintenance, overdue Depot devices, and previously reported UTL Depot and other Clinical Technology Shop devices using various tools and databases; notify the Compliance Officer and Manager if month-end metrics are not compliant.
- Work with the Depot Manager to prioritize and plan daily equipment-rounding targets, and conduct manual inventory verification when assigned.
- Conduct rounds at UCSF sites for overdue Depot devices and department-wide UTL devices; coordinate expectations with clinical unit customers, Material Services/Supply Chain management, and Depot personnel; check and replace PM stickers and Asset ID overlays as needed; and update Clinical Technology Managers about issues, including non-Depot UTL devices.
- Review reports and prioritize devices for exchange and retrieval from all campuses for scheduled or unscheduled maintenance, using a UCSF-issued service van.
- When an equipment swap is not possible, consult daily with the Depot Manager, Clinical Technology Site Manager, and Material Services/Supply Chain Management to determine a course of action.
- Escalate to the Depot Manager as needed when an inability to exchange equipment may affect monthly preventive-maintenance compliance.
- Wipe down retrieved equipment according to the device instructions for use before making it available to Depot technical staff for maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
