Medical Director - Bell Ridge Animal Hospital

AZPetVet • Phoenix, AZ

20h

About The Position

The Medical Director is the clinical leader and cultural driver of Bell Ridge Animal Hospital, with final clinical decision-making authority for hospital medical protocols, case escalation, and standards of care. The role directly oversees Associate DVMs; support staff report to the Hospital Manager. The Medical Director partners with the Hospital Manager and People Operations on support-staff hiring and performance management and collaborates with Medical Directors across the Lovet network to promote consistent standards of care.

The position combines patient care with leadership, mentorship, and operational responsibilities, with the balance varying according to hospital needs and team maturity. The Medical Director develops veterinary talent, supports hospital-wide performance and retention, oversees clinical governance and compliance, and uses financial, staffing, cultural, and client-satisfaction data to guide decisions. The role maintains an active clinical caseload and supports the hospital’s delivery of high-quality veterinary medicine and client service.

The position offers a base salary of $170,000–$185,000, monthly profit-sharing based on hospital performance, an unlimited continuing-education allowance, medical, dental, and vision benefits, and a 401(k) with match. The schedule is four days per week, with no on-call or overnight shifts. Hospital ownership may be a future opportunity; ownership conversations typically begin after two or more years of proven clinical leadership performance and are individually reviewed with the Executive Leadership Team.

Requirements

• Valid Doctor of Veterinary Medicine (DVM) license in good standing.
• 3–5+ years of clinical veterinary practice experience.
• Ability to maintain an active clinical caseload and up-to-date clinical skills.
• Ability to sit or work at a computer for prolonged periods.
• Ability to lift up to 40 pounds.
• Ability to walk, lift, turn, and twist regularly.

Nice To Haves

• Leadership, mentorship, or supervisory experience, formal or informal, is strongly preferred.
• Working knowledge of practice KPIs, including financial, staffing, and client-satisfaction measures, and comfort using data to guide decisions is preferred.

Responsibilities

• Set the clinical standard for the hospital and make final decisions on clinical protocols, case escalation, and standard-of-care matters.
• Directly oversee Associate DVMs and conduct case reviews to ensure consistent standards of care.
• Serve as a cultural driver, promoting clinical excellence, collaboration, client-first service, hospital performance, and retention.
• Recruit, mentor, and develop veterinary staff through structured training and growth plans.
• Prepare high-potential Associate DVMs for future leadership or Medical Director roles across the Lovet network.
• Support other practices as needed, including cross-collaboration to onboard DVMs.
• Oversee clinical governance, including controlled-substance (DEA) compliance, medical-record audits, and adherence to state veterinary practice act requirements.
• Lead root-cause reviews and follow-up for clinical risk or quality incidents, partnering with Operations as needed.
• Implement and refine workflows, pricing, client service, and compliance protocols under Lovet operational direction and guidance.
• Maintain full client schedules and use operational KPIs—including financial and budgetary, people and culture, and client-satisfaction data—to guide decisions.
• Champion the use of advanced equipment and drive high client satisfaction.
• Collaborate with Operations, HR, and Learning and Development on performance management, staffing, and regulatory readiness.
• Maintain an active, meaningful caseload and current clinical skills, leading by example.
• Partner with the Hospital Manager and People Operations on hiring and performance management for support staff.

Benefits

• $170,000–$185,000 base salary, commensurate with experience.
• Monthly profit-sharing based on hospital performance.
• Unlimited continuing-education allowance.
• Medical, dental, and vision benefits.
• 401(k) with match.
• Four-day workweek with no on-call or overnight shifts.
• Potential path to hospital ownership, with conversations typically beginning after two or more years of proven clinical leadership performance, subject to individual review.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree