Medical Coordinator

Bethany Christian Services USA • Kentwood, MI

4d

About The Position

As a Medical Coordinator, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

Requirements

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a bachelor’s degree in a relevant field.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Ability to work independently and exercise a high level of confidentiality.
• Must be reliable with time sensitive deadlines and tasks.
• Work well under pressure and adaptable to change.
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions.
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Exhibit integrity and good moral character to provide appropriate care.
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and, be properly trained and licensed, as necessary:
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood
• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records)
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Nice To Haves

• Bilingual Spanish/English fluency, preferred

Responsibilities

• Arrange and coordinate appropriate health services, including urgent, emergent, and preventative health services for children in care. This includes maintaining complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians, scheduling health care appointments, coordinating transportation to health care appointments, ensuring qualified interpretation and translation services are in place, and serving as a liaison for community health care providers.
• Schedules and transports youth to all medical appointments within allotted timeframe.
• Maintain and manage medical files in UC Portal and ensures all records are updated.
• Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients.
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance.
• Provide resources and reports upon discharge.
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR.
• Reconcile and address all billing errors to ensure accurate billing with no profit loss.
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• Periodically travel to health care provider facilities to build positive working relationships and transport clients.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level