Medical Coordinator Specialist

Compass Connections • El Paso, TX

5h

About The Position

Compass Connections is hiring a Medical Coordinator Specialist in El Paso, Texas, to coordinate and support healthcare services for children in emergency shelter and group home placements while they work toward reunification with family. The role helps ensure children receive safe, timely care and that medical services and records comply with applicable federal and state requirements and program protocols. Fluency in English and Spanish is required. The schedule consists of three 12-hour shifts and one 8-hour shift, with rotating weekends and holidays. The hourly rate is $43.86.

The specialist performs and audits clinic and medical documentation duties, supports patient safety through assessment, triage, monitoring, treatments, and education, and coordinates appointments and related services. The role also directs and trains medical staff at designated sites as needed, monitors health care plans, and collaborates with the Lead Medical Coordinator, Regional Director, advanced practice provider, case managers, clinicians, and community providers. The position requires maintaining confidential health records and responding professionally to safety, abuse, neglect, and emergency concerns.

Applicants must be graduates of an accredited nursing school and hold a current, unrestricted RN license in the state where the program is located, along with current BLS certification, first aid, and CPR. At least one year of employment experience in public health or a healthcare setting with demonstrated care-coordination experience is required. A Bachelor’s degree in Nursing, PALS certification, and pediatric nursing experience are preferred. Employees must meet screening, immunization, physical capability, communication, teamwork, and other requirements described in the posting. Benefits are available from the first day of employment, including employer-paid medical, dental, and vision insurance and retirement plan options.

Requirements

• Graduate of an accredited school of nursing.
• Current, unrestricted RN license in the state where the program is located.
• Current BLS certification, first aid, and CPR.
• At least one year of employment experience in public health or a healthcare setting with demonstrated care-coordination experience.
• Fluency in English and Spanish.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Work collaboratively with staff, service providers, and professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain computer literacy required for the position.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Provide a current physical-medical release and proof of immunizations, titers, or exemptions for MMR, varicella, HepB, HepA, tetanus, and PPD.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
• Be able to perform physical activity including extensive walking, lifting patients, stretching, and bending.
• Be able to work in a team environment.
• Maintain professional people skills and oral, written, listening, and non-verbal communication skills.

Nice To Haves

• Bachelor’s degree in Nursing.
• PALS certification.
• Pediatric nursing experience.
• Meningococcal immunization, titer, or exemption.

Responsibilities

• Meet and maintain applicable federal and state regulatory guidelines and standards.
• Generate, interpret, and correct medical documentation according to federal guidelines.
• Audit Portal documentation daily to validate completion of clinic duties and compliance with the medical clearance process and program protocols.
• Support patient safety by assessing, triaging, and monitoring health conditions; assisting with procedures; operating medical equipment; administering provider-ordered vaccines, medications, and treatments; monitoring for reactions; and educating patients and staff.
• Validate records systems and required facility documentation and reporting within applicable Compass Connections, federal, and state requirements and timeframes.
• Communicate and consult with the Lead Medical Coordinator and Regional Director about policy and procedure issues affecting healthcare quality on campus.
• Participate in developing health and medical protocols and procedures for the federal program.
• Participate in meetings, team decisions, and operations; communicate health needs to case managers and clinicians; schedule healthcare appointments; coordinate transportation; arrange qualified interpretation and translation services; and liaise with community healthcare providers.
• Maintain complete, confidential healthcare records and information in accordance with PHI requirements and Compass Connections confidentiality procedures.
• Recognize signs of abuse, neglect, exploitation, and sexually provocative behavior, and follow professional response, reporting, and documentation procedures.
• Plan, organize, and prioritize daily work using sound judgment.
• Follow safety protocols, including evacuating with children and staff during emergencies.
• Maintain confidentiality concerning the service population and program operations, and comply with professional and ethical standards and dress code.
• Collect, enter, and ensure medical staff documentation at designated sites meets program guidelines and best practices established by state and federal partners.
• Occasionally supervise and coordinate medical staff as directed by the Lead Medical Coordinator, and perform clinic duties as needed.
• Direct and train medical staff and coordinate services at designated sites according to federal, state, and Compass Connections policies, procedures, and guidelines.
• Monitor established healthcare plans for the service population within partner-established timeframes.
• Ensure accurate documentation at designated sites in accordance with agency policies, contracts, regulatory requirements, standards, and program timelines.
• Collaborate with and implement recommendations from the advanced practice provider and Lead Medical Coordinator regarding best practices and medical protocols and procedures.
• Perform other duties as assigned.

Benefits

• Benefits available from the first day of employment.
• 100% employer-paid medical insurance.
• 100% employer-paid dental insurance.
• 100% employer-paid vision insurance.
• Retirement plan options.
• Additional employer-sponsored benefits are available; applicants are encouraged to ask their recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level