Medical Coordinator/Direct Support Professional

SCO Family of Services•New York, NY

About The Position

The Medical Coordinator/Direct Support Professional coordinates and tracks individuals’ medical appointments, laboratory work, prescriptions, medication supplies, and medical documentation in collaboration with the RN and residence leadership. The role maintains medication records and storage, supports medication administration procedures and pharmacy reviews, assists the RN with medical binders and reports, and monitors bowel movement charts. The position also provides direct support with individuals’ daily routines and household tasks when medical coordinator responsibilities are complete or time permits. The position requires knowledge of OPWDD regulations, strong organizational and interpersonal skills, effective oral and written communication, a valid New York State driver’s license, and computer literacy. SCO Family of Services states that staff are screened and trained and that inappropriate interactions with clients are taken seriously.

Requirements

  • Comprehensive knowledge of OPWDD regulations.
  • Strong organizational and interpersonal skills.
  • Good oral and written communication skills.
  • Valid New York State driver’s license.
  • Computer literacy.
  • Maintain and obtain AMAP certification.

Responsibilities

  • Coordinate timely medical appointments in collaboration with the RN and ensure they comply with regulations.
  • Prepare clinical consultation forms for medical appointments and coordinate adequate staffing for appointments with the RN and Residence Manager.
  • Accompany individuals and/or staff to medical appointments whenever possible.
  • Ensure medical documentation is reviewed and signed by the RN and/or Residence Manager, then file signed documentation in individuals’ medical binders.
  • Keep medical appointments and laboratory work up to date in collaboration with the RN.
  • Ensure physician recommendations are documented and implemented.
  • Develop weekly or monthly medical appointment calendars as determined by the RN and Residence Manager.
  • Maintain and obtain AMAP certification.
  • Submit prescriptions to ChemRx Pharmacy upon receipt; ensure original prescriptions are delivered to the pharmacy.
  • Count and record medications upon delivery, verify AMAP medication counts and records, and complete Client-Specific Sheets for new medications.
  • Check the Medication Cart/Room weekly for expired medications and ensure at least five days of medication supply; reorder medications when supplies fall below that level.
  • Review and log controlled substances and review their log at least weekly to ensure compliance and validate counts.
  • Discontinue medications in collaboration with the RN when indicated by the prescribing physician.
  • Keep the Medication Room/Cart clean and orderly, maintain sufficient supplies, and order medical supplies as needed.
  • Ensure AMAP signatures are on the Medication Administration Record (MAR) before the first administration each month and file MAR documentation monthly.
  • Prepare off-site medications for home visits, trips, and other activities, with required documentation under OPWDD regulations and agency policies and procedures.
  • Assist the RN in maintaining individuals’ medical binders and completing infection-control, medical-appointment, nursing, and resident reports and forms.
  • Complete paperwork as requested by the RN or Resident Manager.
  • Ensure quarterly pharmacy reviews are scheduled and completed.
  • Review and monitor bowel movement charts daily and report issues to the RN and Manager.
  • Perform other duties requested by the RN, Residence Manager/Assistant Residence Manager, Program Coordinator, or Program Director.
  • Assist individuals with morning routines, including ADL outcomes, making beds, breakfast cleanup, and preparing breakfast as needed or requested.
  • Assist with dinner preparation when medical coordinator responsibilities are complete.
  • Assist individuals returning from program with tasks such as preparing lunch for the next day, afternoon tooth-brushing, and laundry, as needed or requested.
  • Complete laundry when medical coordinator responsibilities are complete.
  • Shop for food for dinner if needed and time is available.
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