Medical Coordinator Assistant - Swing Shift

Illumination Health + Home • Fullerton, CA

1d • $20 - $24

About The Position

The Medical Coordination Assistant ensures the effective facilitation of medical care for clients experiencing homelessness who are discharged from hospitals or other agencies contracted with Illumination Health + Home’s Recuperative Care Centers. The role provides medical follow-up coordination and social care, supporting clients’ recovery and continuity of care.

The schedule is Wednesday through Sunday, 2:00 p.m. to 10:30 p.m. Pay is $20–$24 per hour, with a swing-shift differential of $1.50 per hour. The role is based at Illumination Health + Home, a nonprofit serving communities across Orange County, Los Angeles County, and the Inland Empire.

Requirements

• High school diploma or equivalent.
• Basic computer skills, including sending and receiving email and summarizing data in spreadsheets.
• Knowledge of medical terminology, diagnoses, and medications.
• Ability to maintain confidentiality of client and work-related information.

Nice To Haves

• Current, unrestricted Medical Assistant (MA) certificate or Emergency Medical Technician (EMT) license.
• Two years of relevant experience.
• Bilingual in English and Spanish.
• Proficiency in Google Suite, including Mail, Docs, Sheets, and Calendar.
• Valid California driver’s license.

Responsibilities

• Perform initial intakes and document findings to ensure clients are discharged from hospitals with appropriate needs for continuing care.
• Assess clients’ medical and mental health status upon arrival, including conducting head-to-toe assessments, checking vital signs, determining insurance status, scheduling follow-up appointments, and obtaining or filling prescriptions as needed.
• Conduct morning, afternoon, and evening checks for assigned clients to monitor wellbeing and changes in medical condition.
• Connect clients with medical services, including insurance, primary care providers, specialists, and referrals.
• Coordinate home health visits and follow-up physician appointments as needed.
• Provide patient education about illnesses, medications, prevention, treatment management, and general health under the supervision of the Medical Coordinator.
• Prepare an Exit Report for departing clients that includes current medications, future physician appointments, insurance information, and other relevant medical information.
• Arrange transportation to and from medical appointments when needed and advocate for client needs.
• Report emergency situations to a Supervisor or Manager and document incidents.
• Seek the appropriate level of care to assess and treat medical complications, and initiate the medical response system when appropriate.
• Support client recuperation by providing necessary items and space and assisting with facility upkeep.
• Enter client information and case notes into KIPU and other documentation systems.
• Complete and update medication, vital-sign, and diabetic logs.
• Perform administrative tasks, including answering phones and filing paperwork.
• Maintain inventory of medical supplies and medications.
• Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
• Provide clients with required compliance forms upon admission.
• Use infection-control measures that protect staff and clients in accordance with OSHA standards.
• Conduct medication reconciliation and ensure proper disposal and pickup of biomedical and pharmaceutical waste.
• Maintain a safe work environment by keeping the medication, wound-care, and medication-storage rooms clean.
• Ensure medical equipment remains in operating condition.
• Prioritize the health and safety of clients and oneself, meet targets under pressure, communicate concerns professionally, maintain healthy boundaries, and uphold the organization’s guiding principles.

Benefits

• Medical insurance funded up to 91% by Illumination Health + Home, depending on the plan, with Kaiser and Blue Shield options.
• Dental insurance.
• Vision insurance.
• Life insurance funded 100% by Illumination Health + Home.
• AD&D insurance funded 100% by Illumination Health + Home.
• LTD insurance funded 100% by Illumination Health + Home.
• Employee Assistance Program.
• Professional Development Reimbursement.
• 401(k) with company matching.
• 10 days of vacation PTO per year.
• 6 days of sick pay per year.
• Potential eligibility for the Public Service Loan Forgiveness Program for federally qualified loans.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED