Administrative Coordinator (Full-Time; Swing Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

About The Position

The Administrative Coordinator provides administrative support to the Casino Operations Division at Harrah’s Cherokee Casino Resort. The role handles sensitive cards, keys, locks, confidential records, divisional supplies, equipment, attendance tracking, guest satisfaction program processing, and communication equipment. It also supports accurate reporting, employee access requirements, property promotions and information, and compliance with regulatory and company policies. The position interacts with employees, vendors, auditors, and inspectors and requires professional communication and responsiveness to guest and coworker needs.

Requirements

High school diploma or GED.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Neat, professional appearance and excellent personal hygiene.
Team-player attitude.
Organized and deadline-oriented.
Self-starter able to work without close supervision.
Strong written and verbal communication skills.
Excellent attendance record in a previous position.
Documented teamwork behaviors and attitudes, along with specific responsibilities.
Knowledge of UKG Dimensions and Virtual Roster.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to read, write, speak, and understand English.
Physical mobility with reasonable accommodations; ability to lift up to 30 pounds and carry up to 20 pounds; and ability to stoop, bend, reach, kneel, twist, squat, climb, and grip items.
Ability to respond to visual and aural cues, work at a fast pace in mentally stressful situations, attend to multiple tasks simultaneously, and stand for prolonged periods.
Ability to work in a secured environment with limited personnel access and tolerate varying noise and temperature levels, illumination, vibration, crowds, air quality, and secondhand smoke.
Manual dexterity and coordination to operate office equipment, including an adding machine, computer, fax machine, and photocopier.

Nice To Haves

Six months of experience in the casino industry is preferred.

Responsibilities

Establish and endorse Caesars Entertainment’s business objectives, ethics, and values in accordance with its Code of Commitment and Mission, Vision, and Values.
Issue sensitive cards daily.
Maintain property-sensitive keys and locks, including repairs, replacements, documentation, inventory, and communications.
Issue and track sensitive and controlled keys, including inventory, acceptance and removal, and employee access.
Maintain confidential information and records, including pay rates, attendance, medical statements, phone records, and personnel data.
Update and maintain accurate records and reports of confidential material for divisional leaders, including account transactions, guest reimbursements, employee attendance records, manuals, and policies.
Ensure employees on duty meet ICP requirements for monetary and equipment access.
Process and maintain the property guest satisfaction program.
Test, track, and perform minor repairs on communication equipment.
Maintain, distribute, and track divisional supplies and equipment.
Track departmental attendance.
Answer company phones professionally.
Communicate and adhere to promotional programs, property information, policy changes, and divisional operations relevant to the role.
Assist with property advertising and promotion by ensuring legal documents and accurate guest information are acquired and processed.
Interact with internal guests and external vendors.
Work with corporate auditors and property inspectors to ensure area compliance.
Anticipate guest and coworker needs.
Follow regulatory, departmental, and company policies and procedures ethically.