Medical Coordinator Assistant - Swing Shift

Illumination Health + Home•Fullerton, CA

36d•$20 - $24

About The Position

The Medical Coordinator Assistant ensures the effective facilitation of medical care for homeless clients discharged from hospitals or other agencies contracted with Illumination Health + Home’s Recuperative Care Centers. The role provides medical follow-up coordination and social care. The schedule is 3:00 p.m. to 11:30 p.m., Sunday through Thursday, with pay of $20–$24 per hour. The position supports client intake, assessment, continuity of care, health education, transportation, and discharge planning. It also maintains client records and medication and health logs, supports facility safety and upkeep, and follows confidentiality, infection control, and other compliance requirements while working under the supervision of the Medical Coordinator.

Requirements

High school diploma or equivalent.
Basic computer skills, including sending and receiving email and summarizing data in spreadsheets.
Knowledge of medical terminology, diagnoses, and medications.
Ability to maintain confidentiality of client information and work-related information and materials.
Ability to meet targets and work under pressure.
Ability to communicate concerns and feedback to the Supervisor with tact and professionalism.
Ability to set and maintain healthy boundaries with clients.

Nice To Haves

Current, unrestricted Medical Assistant (MA) certificate or Emergency Medical Technician (EMT) license.
Two years of relevant experience.
Bilingual in English and Spanish.
Proficiency in Google Suite, including Mail, Docs, Sheets, and Calendar.
Valid California driver’s license.

Responsibilities

Perform initial intakes and document findings to ensure clients are discharged from hospitals with appropriate needs for continued care.
Assess clients’ medical and mental health status upon arrival, including conducting head-to-toe assessments, checking vital signs, determining insurance status, arranging follow-up appointments, and picking up or filling prescriptions as needed.
Conduct morning, afternoon, and evening checks on assigned clients to monitor wellbeing and identify changes in medical conditions.
Link clients to medical services, including insurance, primary care providers, specialists, and referrals.
Coordinate home health visits when needed and follow-up physician appointments.
Provide patient education on illnesses, medications, prevention, treatment management, and general health under the supervision of the Medical Coordinator.
Prepare client exit reports listing current medications, future medical appointments, insurance information, and other applicable medical information.
Arrange transportation to and from medical appointments when needed and advocate for client needs.
Report emergency situations to a Supervisor or Manager and document incidents.
Seek an appropriate level of care for medical complications and initiate the medical response system when appropriate.
Support client recuperation by providing necessary items and space and assisting with facility upkeep.
Enter client information and case notes into KIPU and other documentation systems.
Complete and update medication, vital-sign, and/or diabetic logs.
Answer phones, file paperwork, and perform other administrative tasks.
Maintain inventory of medical supplies and medications.
Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
Provide clients with compliance forms upon admission to support compliance with program rules.
Use infection-control measures that protect staff and clients in accordance with OSHA standards.
Conduct medication reconciliation and ensure proper disposal and pickup of biomedical and pharmaceutical waste.
Maintain a safe work environment, including cleanliness of the medication, wound care, and medication storage rooms.
Ensure medical equipment remains in operating condition.
Prioritize client health and safety, meet targets under pressure, communicate concerns professionally, and maintain healthy boundaries with clients.

Benefits

Medical insurance funded up to 91% by Illumination Health + Home, depending on the plan, with Kaiser and Blue Shield options.
Dental insurance.
Vision insurance.
Life, AD&D, and LTD insurance funded 100% by Illumination Health + Home.
Employee Assistance Program.
Professional Development Reimbursement.
401(k) with company matching.
10 days of vacation PTO per year.
6 days of sick pay per year.
Potential eligibility for the Public Service Loan Forgiveness Program for federally qualified loans.