Medical Collector

Butterfly Effects • Deerfield Beach, FL

4d

About The Position

Butterfly Effects is seeking a Medical Collections Specialist to support national collections efforts from its Deerfield Beach, Florida location. The role focuses on accurate, timely collection and resolution of outstanding payer balances while providing responsive service to families. The specialist manages assigned accounts, researches denied or underpaid claims, and follows payer guidelines and HIPAA regulations in a fast-paced, multi-position environment.

Butterfly Effects is a national ABA-informed therapy provider that has supported families since 2005. Its mission is to partner with families affected by autism to help children live more joyful, independent lives. The position may also assist with related special projects and perform other related duties as assigned by management.

Requirements

• High school diploma or GED.
• 1–2 years of experience in medical billing and/or collections.
• Strong understanding of claim denials, EOBs, and medical billing processes.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Self-motivated, accountable, and team-oriented.
• Critical-thinking skills and a desire for process improvement.
• Ability to maintain compliance with payer guidelines and HIPAA regulations.

Nice To Haves

• Familiarity with ABA therapy or behavioral health billing.

Responsibilities

• Verify client demographics, authorizations, CPT codes, and claim details related to denials or underpayments.
• Research claims using insurance portals, Central Reach, and EOBs to determine resolution paths.
• Review clearinghouse activity for denials and manage resubmissions or corrections.
• Collaborate with the billing team to correct and resubmit claims denied due to billing errors.
• Identify timesheet, coding, or documentation issues and escalate them for resolution.
• Track and report payer trends, recurring denials, or discrepancies, and recommend action plans to management.
• Respond to incoming calls and correspondence from payers regarding account status.
• Assist with related special projects and perform other related duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED