About The Position

The Medical Clerk performs administrative tasks supporting healthcare staff, patients, and operations in a correctional healthcare environment. Responsibilities include managing patient records, scheduling appointments, handling billing information, and facilitating communication within the healthcare facility. The role supports care for juvenile patients ages 10 to 18 and adult patients ages 18 and older, including male and female patients. The employee may work indirectly with, or within view of, inmate-patients. The position receives supervision from the Division Director, Supervisor, Administrative Support, and Nurse Manager. Typical physical demands include standing, walking, bending, stooping, pushing a cart or dolly, lifting up to 50 pounds, repeated hand and wrist movements, fine motor tasks, and the ability to see and read monitors, charts, and labels and hear alarms, patient calls, and conversations.

Requirements

  • High school diploma or GED.
  • 0–2 years of experience in a doctor’s office, as a hospital unit clerk, or relevant experience in another field.
  • Valid Texas Driver’s License.
  • Keyboarding skills.
  • Basic CPR and First Aid knowledge.
  • Ability to lift up to 50 pounds and perform the physical demands described.
  • Ability to see and read monitors, charts, and labels, and hear alarms, patient calls, and conversations.

Nice To Haves

  • Some college; Medical Assistant.
  • More than 3 years of experience.
  • Emergency Medical Technician – Basic or Emergency Medical Responder (EMR) certification.
  • Valid Texas Driver’s License (also listed as required).

Responsibilities

  • Answer phone calls, emails, and other paper or electronic messages.
  • Operate electronic medical records and use computers competently.
  • Import medical and mental health records into the electronic medical record.
  • Complete Texas Uniform Health Status forms (also known as “TDC Medical”) as requested by the TDC Coordinator or jail staff.
  • Print laboratory labels for specimens and coordinate specimen pickup.
  • Schedule medical appointments and outside referrals.
  • Scan and import records into medical charts.
  • Generate reports and export records from electronic medical records or paper records as requested.
  • Perform other duties as assigned.
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