Medical Certification Program Manager

State of Louisiana • Baton Rouge, LA

5d • Onsite

About The Position

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. This position provides leadership in the oversight of complex healthcare licensing and certification programs, ensuring providers meet state and federal regulations while supporting high-quality care across the state. If you thrive in a fast-paced environment and enjoy solving complex regulatory challenges, this opportunity is for you.

Requirements

• A current Louisiana license in a health services field, health regulation field, or social services field plus four years of experience as a licensed practitioner in hospital or nursing home administration, health services, health regulation, or social services; OR
• A bachelor's degree plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; OR
• A master's degree in a health services field, health regulation field, or a social services field plus three years of experience in hospital or nursing home administration, health services, health regulation, or social services.

Responsibilities

• Direct statewide operations and oversight of the Non-Long Term Care/Long-Term Care Complaint Program, ensuring compliance with state and federal regulations.
• Review, evaluate, and resolve healthcare facility complaints by analyzing investigative findings and determining regulatory compliance.
• Make licensing, certification, enforcement, and sanction recommendations based on comprehensive reviews of provider documentation, investigations, and applicable regulations.
• Develop, implement, and maintain program policies, procedures, and operational plans to support effective complaint investigations and regulatory compliance.
• Provide technical guidance and regulatory interpretation to healthcare providers, consumers, government agencies, and other stakeholders regarding licensing and certification requirements.
• Consult with healthcare facility leadership to promote compliance with state and federal standards and review corrective action plans to ensure deficiencies are resolved.
• Represent the Louisiana Department of Health at hearings, conferences, committee meetings, and with state, federal, and professional organizations as the program's subject matter expert.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager