Medical Case Worker II

Heluna Health • Los Angeles, CA

4d • Onsite

About The Position

The Los Angeles County Department of Mental Health is seeking Medical Case Workers to join Public Guardian. This journey-level position works under the supervision of health, mental health, or social services professional staff and assists in providing services to clients and patients through clerical, caregiver, homemaker, and other sub-professional duties. Incumbents are expected to understand the relevant health, mental health, or social services programs and the needs of the community group served.

The role supports rep-payee program participants by helping them obtain and retain benefits, maintaining eligibility, coordinating payments for services and basic needs, and providing basic case management. The position involves client visits or appointment attendance, vendor coordination, and handling mail and checks as needed.

Requirements

• One year of experience as a case manager, or a bachelor's degree from an accredited college or university in a health-related field such as Social Work, Psychology, or Public Health.
• Valid California Class C driver's license or ability to use an alternative method of transportation when needed for job-related essential functions.
• Successful clearance through Los Angeles County's Live Scan process.
• Experience working effectively within a multidisciplinary team.
• Ability to be flexible with program changes and work duties.
• Strong interpersonal skills and effective verbal and written communication skills.
• Ability to independently problem solve.
• Strong organizational skills.

Responsibilities

• Assist rep-payee program participants in verifying and applying for entitled benefits, including Social Security, VA, Medi-Cal, and Medicare.
• Submit verification documentation and complete annual redeterminations to maintain participant benefits.
• Ensure spending patterns maintain eligibility for public assistance benefits, pensions, and other income.
• Provide basic case management to maintain benefits, including visiting clients or attending appointments with them.
• Ensure payment for services, basic needs, and rent for program participants.
• Set up payment recipients as vendors and verify vendors' validity and active status.
• Ensure that contracted paid services are provided as specified.
• Provide personal and incidental funds to clients as appropriate.
• Pick up mail and checks according to client needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level