Medical Case Worker II

Heluna Health•Los Angeles, CA
•$24 - $35

About The Position

The Los Angeles County Department of Mental Health is seeking Medical Case Workers to join Public Guardian. Positions in this journey-level class work under the supervision of health, mental health, or social services professional staff to assist in providing services to clients and patients through clerical, caregiver, homemaker, and other sub-professional duties. Incumbents must demonstrate knowledge and understanding of the assigned health, mental health, or social services programs and the problems of the community group being served.

Requirements

  • One year of experience as a case manager, or a bachelor's degree from an accredited college or university in a health-related field such as Social Work, Psychology, or Public Health.
  • A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to perform job-related essential functions.
  • Successful clearance through Los Angeles County’s Live Scan process.
  • Experience working effectively within a multidisciplinary team.
  • Ability to adapt to program changes and changing work duties.
  • Strong interpersonal skills and effective verbal and written communication skills.
  • Ability to independently problem solve.
  • Strong organizational skills.

Responsibilities

  • Assist rep-payee program participants in verifying and applying for entitled benefits, including Social Security, VA, Medi-Cal, and Medicare.
  • Submit verification documentation and complete annual redeterminations to maintain participants’ benefits.
  • Ensure spending patterns maintain eligibility for public assistance benefits, pensions, and other income.
  • Provide basic case management to maintain benefits, including visiting clients or attending appointments with them.
  • Ensure payment for services, basic needs, and rent for program participants.
  • Set up payment recipients as vendors and verify that vendors are valid and active.
  • Ensure contracted paid services are provided as specified by program provisions.
  • Provide personal and incidental funds to clients as appropriate.
  • Pick up mail and checks according to clients’ needs.
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