Social Worker II - Case Management
About The Position
The Social Worker II facilitates care across the continuum through effective resource coordination, helping patients achieve optimal health, access care, and use resources appropriately while respecting their resources and right to self-determination. The role assesses transition needs, identifies patients at risk for readmission, and conducts complex psychosocial assessments and interventions to support timely throughput, safe discharge, and prevention of avoidable readmissions. The position integrates national case-management standards through transition management, care coordination, compliance with regulatory and accreditation requirements, and education for physicians, patients, families, caregivers, and staff. It also participates in planning the social work component of selected hospital programs and collaborates with community providers to develop educational resources.
Requirements
- Master of Social Work (MSW).
- Currently licensed, certified, or registered to practice the profession as required by law, regulation, or policy.
- Active license for the state or states covered.
- Demonstrated organizational skills.
- Excellent verbal and written communication skills.
- Ability to lead and coordinate activities of a diverse group in a fast-paced environment.
- Critical-thinking and problem-solving skills.
- Computer literacy.
Nice To Haves
- Accredited Case Manager (ACM).
- A minimum of two years of acute hospital experience.
Responsibilities
- Conduct complex psychosocial transition-planning assessments and reassessments, and provide interventions.
- Assist with adoption, abuse, and neglect cases, including assessment, intervention, and referral to appropriate local, state, or federal agencies.
- Coordinate patient care.
- Implement or oversee implementation of transition plans.
- Lead or facilitate multidisciplinary patient-care conferences, including Complex Case Review.
- Make appropriate referrals to other departments.
- Communicate the plan of care to patients and families.
- Collaborate with physicians, office staff, and ancillary departments.
- Ensure patient education is completed to support post-acute needs.
- Complete timely, accurate, and concise documentation in the Tenet Case Management documentation system.
- Maintain accurate patient demographic and insurance information.
- Provide education to physicians, patients, families, caregivers, and staff.
- Participate in planning the social work component of selected hospital programs.
- Collaborate with community providers to develop educational resources for staff and patients or patient representatives.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) retirement savings plan with employer match.
- Paid time off.
- Career development and continuing education opportunities.
- Health savings accounts and healthcare and dependent flexible spending accounts.
- Employee Assistance Program.
- Employee discount program.
- Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.
