Medical Case Manager (MVP)

Fourth Street Clinic • Sandy, UT

3d

About The Position

The Medical Case Manager (MCM) is a key member of the Medically Vulnerable Population (MVP) team at Fourth Street Clinic, providing patient-centered case management for unhoused and medically vulnerable individuals. The role includes conducting needs assessments, developing personalized care plans, coordinating medical and behavioral health services, and connecting patients with supportive resources. The MCM helps ensure continuity of care, address social determinants of health, and advocate for patients to achieve optimal health outcomes.

The position supports a designated caseload of 25–34 patients and works collaboratively with interdisciplinary teams and external service providers. Fourth Street Clinic provides high-quality, integrated, trauma-informed care to people experiencing homelessness in the Salt Lake City area and promotes a respectful, supportive, and collaborative workplace.

Requirements

• High school diploma or equivalent.
• Experience in medical case management or related patient support functions.
• Strong attention to detail and commitment to accuracy.
• Ability to work collaboratively and demonstrate a caring, compassionate approach to patient care.

Nice To Haves

• Bachelor’s degree in a healthcare-related field.
• Two or more years of experience in ambulatory care.
• Bilingual in English and Spanish.
• Experience working with medically vulnerable or unhoused populations.

Responsibilities

• Provide medical case management for a designated caseload of 25–34 patients.
• Conduct thorough needs assessments for medically vulnerable patients.
• Develop and update individualized, patient-centered care plans.
• Coordinate and facilitate delivery of prescribed medical and supportive services.
• Arrange transportation for patients to access services within the clinic and with community partners.
• Collaborate with interdisciplinary teams and external service providers to ensure continuity of care.
• Maintain accurate patient documentation and meet medical and data reporting requirements.
• Stay current on clinic policies, procedures, systems, and electronic health records.
• Participate in weekly check-ins with the MVP Clinic Manager.
• Support a healthy work environment and uphold the clinic’s values by fostering respect, trust, and collaboration.

Benefits

• 100% employer-paid individual medical insurance.
• Affordable dental and vision coverage.
• Health Savings Account (HSA) with employer match.
• Company-paid life and long-term disability insurance.
• 401(k) with a 3% employer contribution plus dollar-for-dollar match up to 2%.
• Three or more weeks of paid time off per year for full-time employees.
• 13 paid holidays, plus 2 personal holidays and 2 wellness days.
• Tuition reimbursement.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED