Medical Case Manager (Social Work Practitioner)

UNC-Chapel Hill•Chapel Hill, NC
•Hybrid

About The Position

This position provides medical case management, referral coordination, crisis intervention, and eligibility determination for adults with HIV who receive medical care through the outpatient Infectious Diseases Clinic. A small portion of the role may support patients with other infectious diseases. The case manager conducts comprehensive assessments, identifies patient needs, develops plans of care, and facilitates access to medical care, behavioral health services, and community resources. The role includes coordinating care and helping patients address food security, transportation, and housing needs. Other duties may include connecting patients with internal and community-based mental health and substance use services and financial benefit programs. The case manager works as part of an interdisciplinary team, collaborating with licensed social workers, medical providers, nursing staff, benefits coordinators, and community agencies to support patient engagement and improve health outcomes. Attendance at meetings and participation in team-based activities are required.

Responsibilities

  • Provide medical case management, referral coordination, crisis intervention, and eligibility determination for adults with HIV.
  • Conduct comprehensive assessments and identify patient needs.
  • Develop plans of care and facilitate access to medical, behavioral health, and community resources.
  • Coordinate care and assist patients with food security, transportation, and housing needs.
  • Connect patients with mental health, substance use, and financial benefit programs as needed.
  • Collaborate with licensed social workers, medical providers, nursing staff, benefits coordinators, and community agencies.
  • Attend meetings and participate in team-based activities.
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