Medical Business Associate - Great Lakes Plastic Surgery Clinic

Munson Healthcare•Traverse City, MI

3d•Onsite

About The Position

The Medical Business Associate (Receptionist) is the first point of contact for patients and their families. The role helps create an exceptional care experience through personal interaction and efficient service. Responsibilities include obtaining and verifying patient and insurance information and accurately entering it into the registration system; scheduling appointments such as return office visits, referrals, and diagnostic testing or procedures; and greeting patients professionally in person and by telephone while responding effectively to patients and their families.

Requirements

High school graduate or GED.
Six months to one year of customer service experience, usually gained through prior work with the public with minimal supervision.
Proficient in typing and Windows, with experience using multiple computer systems.

Nice To Haves

Associate degree preferred for the Specialist qualification.
At least two years of experience as a Medical Practice Business Associate or in a similar healthcare role for the Specialist qualification.

Responsibilities

Obtain and verify required patient and insurance information.
Accurately enter patient and insurance information into the registration system.
Schedule return office visits, referrals, and diagnostic testing or procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.