About The Position

The Medical Business Associate connects with healthcare professionals across Salem, building trusted relationships and sharing clear, science-based information to support patient care. The role develops and delivers a territory plan informed by customer insights and local patient needs, while working across teams to address challenges and improve patient access. The position offers coaching, practical feedback, learning opportunities, and potential for career growth. This is an on-site role based in Salem, with regular travel within the assigned territory. GSK welcomes applicants from all backgrounds and aims to create an inclusive workplace where everyone can contribute and thrive.

Requirements

  • Bachelor’s degree from a recognised institution.
  • Minimum 1 year of experience in customer-facing field sales, medical business, or territory management roles.
  • Valid driver’s licence and willingness to travel regularly within the territory.
  • Good verbal and written communication skills in English and Tamil.
  • Basic digital skills, including Microsoft Word, Excel, and PowerPoint.
  • Right to work in India.

Nice To Haves

  • Previous experience in pharmaceutical, medical, or healthcare-related roles.
  • Comfort discussing clinical evidence and explaining scientific concepts to healthcare professionals.
  • Strong planning, organisation, and time management skills.
  • Ability to use customer insight and simple data to guide activities and priorities.
  • Fluency in Tamil and other local languages spoken in Salem and surrounding areas.
  • High motivation to learn, adapt, and take on increasing responsibility.
  • Knowledge of other local languages in Salem.

Responsibilities

  • Build and maintain respectful, professional relationships with doctors, pharmacists, and other healthcare partners in the territory.
  • Develop and execute a territory business plan based on customer insight and local patient needs.
  • Share clear and accurate science-based information to support healthcare professionals’ decision-making.
  • Accurately record and report activities, outcomes, and customer insights using company systems and tools.
  • Collaborate with colleagues across functions to address customer needs and improve patient access.
  • Continuously expand knowledge of clinical evidence, market trends, and ways to enhance performance.
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