Business Banker (LO) Salem, OR

Wells Fargo•Salem, OR
•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients through its branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship deepening and new client acquisition. It delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The banker learns clients’ goals, operations, and financial needs and recommends suitable business accounts, credit, treasury services, and digital tools. The role proactively prospects and networks, develops internal and external referral relationships, and collaborates with Relationship Managers, Lending Officers, and other banking channels. Complex structures are handled in partnership with those colleagues and in alignment with underwriting policies and risk guidelines. This Loan Originator (LO) position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers but does not take applications or offer or negotiate terms for dwelling-secured transactions. LO registration is required at employment, along with applicable regulatory qualifications and ongoing screening. The role is based in Salem, Oregon; banker placements may be within a 10-mile radius of the branch applied to.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualification requirements, including financial responsibility, character, financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience applying business acumen to financial services consultation for business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship growth and new client acquisition.
  • Understand business clients’ goals, operations, priorities, and financial needs, and provide tailored financial recommendations in compliance with policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools, and help clients understand relevant financial solutions and digital services.
  • Prospect and network to build relationships with external and internal partners, generate high-quality referrals, and grow the small business customer base.
  • Collaborate with internal banking channels to support business owners and gain the full client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures while following underwriting policies and risk guidelines.
  • Assess customer needs regarding dwelling-secured products and refer interested customers to a SAFE team member; do not take applications or offer or negotiate transaction terms.
  • Follow Wells Fargo policies and procedures and fulfill applicable risk, compliance, monitoring, escalation, and remediation obligations.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
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