Medical Building Supervisor-Appleton, WI - 52008 (Appleton Operations)

Kleenmark Services Corp•Neenah, WI

5d•Onsite

About The Position

KleenMark is Wisconsin’s largest independent commercial cleaning and supply company with over 60 years of experience. We are seeking a Medical Building Supervisor to oversee building cleanliness and customer satisfaction, while also performing cleaning duties. This role involves managing and training cleaning staff, ensuring adherence to company policies, and maintaining a safe and clean environment, particularly in medical facilities. The position offers opportunities for growth within the company and a focus on work-life balance.

Requirements

High School diploma or GED preferred.
2 to 3 years related experience.
Ability to read, write and speak English.
Demonstrated cleaning experience in all aspects of commercial cleaning.
Understanding of commercial cleaning methods, techniques, cleaning supplies and equipment.
Excellent communication, leadership, organization, and problem-solving skills.
Ability to lift and/or move up to 25 lbs. on a frequent basis and up to 75lbs occasionally (with assistance).
Ability to visually determine the neatness and accuracy of thoroughness of the work assigned.
Must comply with proper safety policies and procedures as required (i.e., when exposed to cleaning products).
Valid driver’s license and good driving record.
Flexible schedule including weekends and holidays (when needed).

Nice To Haves

Ability to read, write and speak Spanish.

Responsibilities

Supervise and direct work assignments for the building.
Ensure customer satisfaction.
Perform duties of a cleaner.
Ensure all policies and procedures of the company are adhered to.
Maintain cleanliness of facility by performing various cleaning duties.
Maintain floor care standard in the facility.
Order janitorial supplies and tools/equipment for assigned accounts.
Work with crews to fulfill cleaning specifications at a maximum performance level.
Address and resolve customer requests.
Oversee, coach, motivate and train employees.
Ensure retention and engagement of employees to meet company goals.
Assist with conducting and organizing employee training programs.
Ensure employees perform all cleaning functions and assist as needed.
Coach and discipline employees when appropriate with guidance from Account Manager or HR.
Provide employees with proper supplies and equipment needed to do their job.
Work closely with HR to achieve optimal performance from employees regarding training, workers compensation, recruiting, disciplinary action, etc.
Effectively manage and contain blood, infectious materials, etc. after receiving training.
Promote a safe work environment for all customers, employees and building occupants.
Follow and enforce KleenMark’s safety programs, safety rules and monthly safety topics.
Assist HR when necessary, in case of accidents on the job (documents, photos, etc.).
Work with HR/Injured employee to properly document the accident.
Utilize safety handbook and new hire guidelines to train employees on safety subjects upon hire.
Follow KleenMark’s “Green” practices.
Provide an excellent level of customer service to both internal and external customers.
Report to work on time and work overtime as required.