Medical Billing Specialist

Davis Behavioral Health•Layton, UT

6d•Onsite

About The Position

Davis Behavioral Health is seeking a full-time employee to serve as an Accounts Receivable Representative and Collections/Intake Specialist on the finance team. The position is based in the administrative offices at 934 South Main Street in Layton, Utah, and works under the billing supervisor as part of a team of dedicated professionals. The role handles client account questions, account and payer information research, medical claims follow-up and correction, and collections activities. It also supports billers with Medicaid payment posting as needed and performs other duties as assigned. The approved schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Work schedules may be changed by program supervisors, with program director approval, to meet department and agency needs. Full-time employees are required to work 40 hours per week. The position is classified as full-time and non-exempt. The starting hourly base rate is $20.00, with the starting wage adjusted by 1% per year of direct medical billing experience, up to 10 years. Eligible employees may access Davis Behavioral Health’s benefits package. Employment is conditional on successfully passing pre-employment drug screening and criminal background screening. The employer is a drug-free workplace and must comply with federal drug laws, including prohibiting medical marijuana use.

Requirements

Previous experience working with medical billing is required.
Previous experience working in an office setting is required.
Basic computer skills, including familiarity with Microsoft Office products, are required.
High school diploma or equivalent is required.
Strong verbal communication skills.
Demonstrated professional customer service experience.
Ability to demonstrate compassion, courtesy, and respect to clients and their families.
Exceptional interpersonal skills and ability to establish immediate rapport with clients.

Nice To Haves

Previous collections experience is preferred, though it is not required if the candidate can perform the duties effectively.
Bilingual English/Spanish fluency is a plus.

Responsibilities

Interface with clients regarding account questions.
Research and correct problems with account information.
Verify existing payer information and update it when necessary.
Work and research outstanding or denied Medicare and/or Medicaid claims.
Resubmit claims with necessary corrections.
Interface with Medicaid to correct claim errors when necessary.
Review client appointments and account balances and contact clients for payment when necessary.
Establish and monitor client payment plans.
Send collections letters and set up payment plans for discharged clients.
Prepare client accounts for collections by cleaning accounts, sending collection letters as appropriate, and completing collections packets for outside collections.
Assist billers with Medicaid payment posting as needed.
Perform other duties as assigned.

Benefits

Medical insurance with multiple plan options.
High Deductible Health Plan with an employer Health Savings Account contribution.
Dental insurance.
Vision insurance.
Flexible Spending Account for healthcare and dependent care expenses.
Utah Retirement System participation.
401(k) with employer matching up to 2% of annual earnings.
Voluntary employee-funded retirement options, including a 457 Plan and Roth IRA.
Basic life and Accidental Death and Dismemberment insurance.
Voluntary Life and AD&D insurance.
Long-term disability insurance.
Health Reimbursement Account for eligible employees who voluntarily opt out of DBH medical and/or dental insurance.
Voluntary accident insurance.
Voluntary identity protection insurance.
Voluntary critical illness insurance.
Employee Assistance Program through the SelectHealth LiVe Well program.