Medical Billing Specialist

Davis Behavioral Health•Layton, UT

11d•Onsite

About The Position

Davis Behavioral Health is hiring a full-time Accounts Receivable Representative and Collections/Intake Specialist for its finance team. The position is based at the administrative offices in Layton, Utah, and works under the billing supervisor. The approved schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; full-time employees work 40 hours per week. Department schedules may be changed, including shifts or locations, to meet client and agency needs. This is a full-time, non-exempt position. The starting hourly base rate is $20.00, with the starting wage adjusted by 1% per year of direct medical billing experience, up to 10 years. Employment is conditional on successfully passing the required pre-employment drug screening and criminal background check.

Requirements

Previous medical billing experience is required.
Previous experience working in an office setting is required.
Basic computer skills, including familiarity with Microsoft Office products, are required.
A high school diploma or equivalent is required.
Strong verbal communication skills.
Demonstrated professional customer service experience.
Ability to show compassion, courtesy, and respect to clients and their families.
Exceptional interpersonal skills and the ability to establish immediate rapport with clients.
Must successfully pass a pre-employment drug screening.
Must successfully pass a pre-employment criminal background check.

Nice To Haves

Previous collections experience is preferred, but is not required if the candidate can perform the duties effectively.
Fluency in English and Spanish is a plus.

Responsibilities

Respond to clients’ account questions.
Research and correct problems with account information.
Verify existing payer information and update it when necessary.
Research and work outstanding or denied Medicare and/or Medicaid claims.
Resubmit claims with necessary corrections.
Work with Medicaid to correct claim errors when necessary.
Address eligibility issues.
Review client appointments and account balances and contact clients for payment when necessary.
Establish and monitor client payment plans.
Send collection letters and set up payment plans for discharged clients.
Prepare client accounts for collections by cleaning the account, sending appropriate collection letters, and completing packets for outside collections.
Assist billers with Medicaid payment posting as needed.
Perform other duties as assigned.

Benefits

Medical insurance with multiple plan options.
High Deductible Health Plan with an employer Health Savings Account contribution.
Dental insurance.
Vision insurance.
Flexible Spending Account (FSA).
Utah Retirement System participation.
401(k) with employer matching up to 2% of annual earnings.
Voluntary employee-funded options, including a 457 Plan and Roth IRA.
Basic life and Accidental Death and Dismemberment insurance.
Voluntary life and AD&D insurance.
Long-term disability.
Health Reimbursement Account for employees who voluntarily opt out of DBH medical and/or dental insurance; DBH contributes up to $2,860 per year after the required employee contribution.
Voluntary accident insurance.
Voluntary identity protection insurance.
Voluntary critical illness insurance.
Employee Assistance Program through the SelectHealth LiVe Well program.