Medical Billing Specialist

Concentra•Rancho Cucamonga, CA

About The Position

Under indirect supervision, the Medical Billing Specialist performs basic to complex processing tasks to ensure timely and accurate billing and to reconcile discrepancies in accordance with Concentra Medical Compliance Administration practices, policies, and procedures. The specialist works closely with the Central Billing Office to report monthly financials.

Requirements

  • At least two years of demonstrated experience with all billing functions.
  • Associate degree with major coursework in business administration, accounting, or a related field, or equivalent. In lieu of an undergraduate degree, one year of college may be substituted for one year of experience.
  • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws, compliance guidelines, and company policies.
  • Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel.
  • Effective communication skills.
  • Excellent computer, organizational, and planning skills.
  • Ability to use logic to make decisions and solve problems by identifying key facts, exploring alternatives, and proposing solutions.
  • Outstanding customer service skills and the ability to interact with tact and professionalism.
  • Ability to assist peers and work with billing requirements and reports.
  • Excellent writing and documentation skills; strong attention to detail.
  • Ability to work independently and handle multiple tasks, projects, duties, and priorities.

Nice To Haves

  • Associate degree is preferred.
  • Experience with complex client billing.

Responsibilities

  • Process monthly billing for substance abuse testing.
  • Provide solutions to resolve client billing questions.
  • Respond to client communications promptly and efficiently.
  • Verify accounting-system data to ensure client billing accuracy.
  • Issue invoices and send them to clients through channels such as mail and email.
  • Manage client account status and identify inconsistencies.
  • Update accounting records with client information.
  • Support training new employees and assist peers.

Benefits

  • 401(k) with employer match
  • Medical, vision, prescription, and dental plans
  • Life insurance and disability insurance
  • Paid time off
  • Colleague referral bonus program
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