Medical Billing Manager

TEKsystems•Towson, MD

7d•$70,000 - $97,000•Hybrid

About The Position

The Medical Billing Manager leads the Billing and Cash Applications functions within Revenue Cycle Operations. The role ensures accurate and timely claims generation, payment posting, charge entry, and cash reconciliation. The manager oversees daily operations, supervises and develops staff, maintains payer enrollments, and ensures compliance with organizational policies and regulatory requirements. The position collaborates with Finance, Information Systems, Clinical Operations, and third-party payers to optimize reimbursement, cash flow, operational efficiency, and service excellence. This is a permanent, hybrid position based in Towson, Maryland. The stated annual pay range is $70,000 to $97,000; individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors. The posting lists holiday, PTO, vacation, 401(k), medical, and dental benefits. The position is anticipated to close on November 16, 2026.

Requirements

At least 5 years of experience in medical billing.
At least 2 years of experience in a lead, supervisor, or manager role within a billing or revenue cycle function.
High proficiency in billing and cash posting within Athena.
High proficiency in billing and cash posting within IDX.
Strong working knowledge of the revenue cycle management process, from charge capture through collections and reconciliation.
Demonstrated ability to manage billing and cash applications operations in a healthcare environment.
Experience supervising staff, including supervisors and billing representatives.
Strong organizational skills and ability to manage multiple priorities and deadlines.
Ability to interpret and apply organizational policies and regulatory requirements related to billing and reimbursement.
Effective communication skills for collaboration with Finance, Information Systems, Clinical Operations, and third-party payers.
Proficiency with practice management and billing systems, particularly Athena and IDX.
Ability to monitor and act on revenue cycle performance indicators.
Management experience focused on operational efficiency and service excellence.

Nice To Haves

Associate degree or higher is highly preferred.
Experience leading hybrid teams with in-office and remote staff.
Experience developing and implementing operational procedures in a revenue cycle environment.
Experience working with stakeholders including Finance, Information Systems, Clinical Operations, and external payers.
Strong analytical skills to identify trends, issues, and process-improvement opportunities.
Ability to support and mentor supervisors and representatives to build high-performing teams.
Management experience in a healthcare or medical billing setting.
Comfort working with technology-driven workflows and electronic billing systems.

Responsibilities

Provide overall leadership, direction, and oversight for Billing and Cash Applications within Revenue Cycle Operations.
Ensure accurate and timely generation and submission of claims to payers and other third parties.
Oversee payment posting, charge entry, and reconciliation of cash activity to maintain accurate financial records.
Maintain and oversee payer enrollments, ensuring proper setup, participation, and ongoing compliance with payer requirements.
Ensure billing and cash application activities adhere to organizational policies, regulatory requirements, and industry standards.
Oversee daily billing and cash posting operations, including workflow management and workload distribution.
Supervise, mentor, and support supervisors and billing representatives through guidance, performance feedback, and professional development.
Develop, implement, and refine operational procedures and best practices to improve efficiency, accuracy, and consistency.
Monitor key performance indicators related to billing, collections, cash posting, and revenue cycle performance.
Identify trends, issues, and improvement opportunities, and implement corrective actions to optimize cash flow and reimbursement.
Collaborate with Finance on accurate financial reporting and alignment between billing and accounting processes.
Partner with Information Systems on system enhancements, troubleshooting, and effective use of billing and practice management systems.
Work with Clinical Operations to resolve documentation or coding issues that affect billing and revenue.
Coordinate and communicate with third-party payers regarding claim denials, underpayments, and other reimbursement issues.
Promote service excellence and timely, professional communication with internal and external stakeholders.
Support revenue cycle change-management initiatives and lead staff through process or system changes.