Medical Billing Clerk - Full-Time | Days

The Staff Pad•Manchester, TN

18h

About The Position

The Medical Billing Clerk prepares and submits accurate insurance claims, manages patient account adjustments, and supports timely claim payments. The role also involves responding to questions related to claims and coverage, assisting self-pay patients with available options, and maintaining positive patient and customer relations. The position is full-time, days, with The Staff Pad’s healthcare organization partner in Manchester, Tennessee.

Requirements

Ability to work independently with limited supervision and follow written and verbal instructions.
Knowledge of organizational structure and the functions of various departments.
Strong communication skills, including the ability to demonstrate empathy and maintain positive relationships with patients and co-workers.
Ability to establish measurable annual goals and objectives.
Adherence to organizational policies, procedures, and department-specific regulations.

Responsibilities

Prepare and submit accurate claims to payers using the appropriate billing methodology.
Address questions related to claims and coverage.
Update patient accounts by making necessary corrections and adjustments, and rebill claims as needed.
Respond to payer requests to support timely claim payments.
Process and review remittance advices.
Assist self-pay patients with available options, including financial applications, TennCare applications, and deposits for non-emergency procedures.
Maintain positive patient and customer relations.