Medical Benefit Review Services Associate III (CAS) - Region 1, 2, 3, 4, or 7

Conduent State Healthcare, LLC•Baton Rouge, LA

1d•Hybrid

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. As a Medical Benefit Review Services Associate (CAS) in Regions 1, 2, 3, 4, or 7, you’ll play a meaningful role in helping disadvantaged and disabled adults access the healthcare services they need to maintain their independence and continue living safely in their homes. This role includes travel within your assigned region to meet with individuals in their communities.

Requirements

Have a bachelor’s degree in health and human services, social work, sociology, psychology, or a related field.
Demonstrate quality communication skills, both oral and written.
Show a desire to work with the public.
Be a Louisiana resident.
Have reliable transportation.
Possess a valid driver’s license, auto insurance, and be able to travel daily within your assigned region.

Nice To Haves

Have experience in health-related social and/or human services.
Have experience working with older adults or individuals with disabilities.

Responsibilities

Perform in-home assessments for applicants and participants of long-term personal care services (LT-PCS).
Offer choice counseling for Home and Community-Based Services (HCBS) to those who request it.
Provide applicants with an overview of the Long-Term Care Program.
Create a Person-Centered Plan of Care that is based on individual needs.
Complete client monitoring surveys as part of the quality management process.