Medical Assistant - Family Medicine Part-time Days

Northwestern Memorial Healthcare•Aurora, IL

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, Corporate Compliance Program, applicable policies, and regulatory and accreditation standards. This role supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. The Medical Assistant helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to write one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
  • Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts; certification attainment within six months is a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing them for examination.
  • Obtain and document vital signs, the reason for the visit, allergies, smoking history, and pharmacy information; promptly report significant vital-sign changes or acute symptoms to the provider and registered nurse.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms, and prioritize tasks to expedite visits and maintain patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols; and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory, monitor equipment and instruments according to clinic guidelines, assist with ordering supplies, and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Interact professionally and courteously with patients and the patient care team, in person and by phone, to promote patient satisfaction.
  • Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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