Medical Assistant

CHC • Edmonds, WA

3d

About The Position

The Medical Assistant works as part of a team with clinical healthcare providers and support staff. The role escorts patients to exam rooms, assists in determining medical problems, and supports providers with minor diagnostic procedures and treatments as directed. Duties include taking vital signs, maintaining records, and recording test results. Each employee is assigned a primary work site. Employees designated as Float regularly travel among multiple sites to support planned and unplanned staffing needs; other employees primarily work at their assigned site but may be temporarily reassigned based on operational requirements.

The position requires effective communication, independent and team-based work, organization and prioritization, and the ability to perform in a fast-paced environment, including high-pressure and emergency situations. Medical Assistants may also perform Medical Receptionist duties as needed and assist other departments when called upon.

The employer offers competitive wages and a benefits package that includes health insurance, vacation, paid sick leave, paid holidays, a 403(b) retirement plan with employer match, disability and life insurance, and a second-language proficiency differential. Certified Medical Assistants may be eligible for a $4,000 sign-on bonus subject to the stated eligibility restrictions.

Requirements

• High school graduate or equivalent.
• Graduate of an accredited Medical Assisting program, or at least one year of experience working as a medical assistant.
• Proficiently read, speak, understand, and write in English.
• Work independently and be self-directed, while also working effectively in a team environment.
• Organize, prioritize, and coordinate multiple activities and tasks.
• Work with initiative, energy, and effectiveness in a fast-paced environment and remain calm and effective in high-pressure and emergency situations.
• Produce work in high quantity and quality and solve problems creatively and resourcefully.
• Use multi-line telephones and other office machines.
• Be proficient with Microsoft Office applications, including Word, Excel, and Outlook.
• Have knowledge of medical terminology.
• Hold Medical Assistant–Certified or Interim certification with the State of Washington.
• Hold Basic Life Support for Healthcare Providers (CPR/AED) certification; certification must be obtained at hire.
• Have verified immunity to measles, mumps, rubella, and varicella, demonstrated through vaccination records or titer results; medical or religious accommodation requests may be reviewed case by case.

Nice To Haves

• Bilingual skills.
• One year of customer-service-related experience working with the general public.
• Experience in a multiple-provider medical practice.
• ICD-10 coding experience.
• CPT-4 coding experience.
• Experience working with insurance or billing in a healthcare setting or insurance organization.
• Experience with healthcare information systems, such as electronic health record and practice management systems.
• Experience working with low-income, multi-ethnic populations.

Responsibilities

• Greet patients, interpreters, and visitors in person and by phone; respond to inquiries, take messages, and provide accurate information about schedules and services.
• Monitor schedules and patient arrivals, help sequence patients, and support coworkers to maintain efficient clinic patient flow.
• Assist providers with minor diagnostic procedures, treatments, and patient education as directed.
• Demonstrate knowledge of examination, diagnostic, and treatment room procedures.
• Coordinate health-information tasks with Health Information Specialists.
• Review scheduled appointments in advance and obtain needed information, such as immunization registry records, emergency-room records, specialty reports, and diagnostic results.
• Perform capillary and venous blood withdrawal as directed.
• Perform intradermal, subcutaneous, and intramuscular injections as directed.
• Administer eye drops and topical ointments as directed.
• Label and properly store specimens and tests.
• Perform in-house laboratory testing and deliver on-site results to providers.
• Review and complete assigned tasks in a timely manner.
• Accurately and promptly document services provided, including submitting billing codes.
• Schedule patients for procedures and provide required paperwork and instructions before procedures.
• Keep examination and procedure rooms stocked, organized, clean, safe, and prepared before and after patient encounters.
• Prepare instruments and materials for treatment procedures.
• Follow inventory, supply-monitoring, and purchasing protocols; maintain stock and order supplies as assigned.
• Follow protocols for routine calibration, cleaning, disinfection, and sterilization of instruments and equipment, and identify and report maintenance or repair needs.
• Perform quality-control testing as directed for CLIA-waived in-house laboratory tests.
• Process diagnostics and urgent referrals as delegated.
• Perform Medical Receptionist duties as needed and assist other departments when called upon.
• Follow organizational infection-control practices and the written plan.
• Meet attendance standards to support daily operations and continuity of patient care.

Benefits

• Health insurance, including medical, dental, and vision.
• Up to 120 hours of vacation time, prorated by FTE every 12 months.
• Paid sick leave.
• 10 paid holidays.
• 403(b) Safe Harbor retirement plan with employer match.
• Disability insurance.
• Life insurance.
• $0.75 per hour for employees who test proficiently in a second language.
• $4,000 sign-on bonus for eligible new Certified Medical Assistant hires; current employees, internal transfers, and rehires are not eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED