Medical Assistant Fountain Hills Primary Care

HonorHealth•Fountain Hills, AZ

2d•Onsite

About The Position

The Medical Assistant provides front- and back-office support to professional staff in the Fountain Hills Primary Care clinic. Under a provider’s direction, the MA supports patient examinations and treatment, maintains medical records and exam rooms, and performs clerical and patient-service duties. The role uses established organizational policies, procedures, protocols, and Arizona-validated competencies, and works as part of a team to improve patient experience, communication, access to care, and satisfaction. The clinic is at 16716 E Palisades Blvd, Fountain Hills, Arizona 85268. Hours are Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

High school diploma or GED.
Completion of a medical assistant training program.
Current Basic Life Support (BLS) certification.
Completion of an approved training program; alternatively, completion of an unapproved training program and successful passage of a medical assistant examination administered by an appropriately accredited certifying organization; or completion of a U.S. Armed Forces medical services training program.
For Pediatric Behavioral Health Sites only: have a current Fingerprint Clearance Card or apply and be eligible for one within seven working days after employment.

Nice To Haves

Six months of experience as a Medical Assistant.
Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successful completion of the certification exam; failure to obtain certification within the assigned period means the employee will no longer meet the position’s minimum qualification and will be terminated.

Responsibilities

Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
Escort patients to exam rooms, obtain a brief history, document the chief complaint, and take vital signs, including weight and temperature.
Prepare patients for examinations and assist clinicians with examinations and special procedures.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical exam components, TB testing, injections, and phlebotomy.
Administer and record injections and TB tests under physician supervision and order.
Perform venipuncture, obtain specimens, and perform CLIA-waived laboratory tests.
Perform office procedures within scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
Receive calls from patients, pharmacies, and others; document and relay information to providers for action; and promptly respond to patient phone messages.
Call pharmacies with approved medication orders or refills.
Perform front-office duties as needed, including reception, telephone support, chart maintenance, insurance forms, scheduling, message management, and data entry.
Maintain accurate patient information, medical records, charts, and paperwork.
Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
Provide appropriate referrals to case management for employees.
Perform other related duties as assigned.