Medical Assistant

Upperline Health•Athens, TN
•Onsite

About The Position

Upperline Health is seeking an energetic, compassionate, and driven Medical Assistant to support physicians in delivering complex health services in a clinic setting. The role is primarily based at the Athens, Tennessee clinic and includes a range of clinical and administrative duties. The Medical Assistant should be flexible, collaborative, eager to learn, and able to solve problems. Podiatry or orthopedic experience and x-ray experience are advantageous. The position includes patient intake and care, assisting a podiatric physician, maintaining and sterilizing clinical spaces and equipment, supporting Upperline Plus patients, coordinating care, and traveling to nearby clinics when needed. The work combines desk-based computer tasks with direct interaction with patients, facility staff, and physicians.

Requirements

  • Previous experience as a Medical Assistant is preferred.
  • Excellent computer skills and strong knowledge of medical terminology.
  • Previous experience working in an EMR; athenahealth is preferred.
  • Effective communication, excellent grammar, and strong interpersonal skills.
  • Excellent oral and written communication skills.
  • Reliable transportation is required.
  • Ability to lift more than 5 lbs.
  • Ability to perform work that may involve extended periods of standing.

Nice To Haves

  • Podiatry or orthopedic clinic experience is preferred.
  • X-ray experience is a plus.
  • Clinical care coordination or care management experience is ideal.
  • Previous experience assisting or providing care to the geriatric patient population is preferred.
  • Exceptional customer service is highly preferred.

Responsibilities

  • Place patients in exam rooms and ensure they are ready and comfortable for their appointments.
  • Complete exam intake, including reviewing medical, social, and surgical histories and the history of present illness.
  • Take vital signs and complete required documentation in the clinic EMR, athenahealth.
  • Provide patient care under the direction of a podiatric physician, including taking x-rays and assisting in the exam room as required.
  • Perform daily administrative tasks, including restocking exam rooms and disposing of exam-room trash.
  • Clean and sterilize exam and x-ray rooms after each patient visit and at the end of each day.
  • Sterilize equipment.
  • Conduct health assessments and complete visits with Upperline Plus patients.
  • Conduct telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care.
  • Coordinate care, including requesting medical records, managing orders, scheduling appointments, and managing patient care referrals.
  • Travel to surrounding-area clinics to provide support if needed.
  • Perform other related duties as deemed necessary by Upperline Health.

Benefits

  • Competitive compensation.
  • Comprehensive benefit options including medical, dental, vision, 401(k), and PTO.
  • Work-life balance with regular weekday clinic hours.
  • Supportive interdisciplinary team.
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