Medical Assistant

Complete Health•Fultondale, AL

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. The role includes clinical support, patient communication and recordkeeping, administrative tasks, and helping patients with mobility and transport needs. The position requires adherence to patient confidentiality and safety and hygiene protocols. Compensation decisions depend on factors such as skills, education, qualifications, experience, and geographic location; individuals are not typically hired at or near the top of the established pay range.

Requirements

Active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience as determined by leadership.
Knowledge of word-processing software, internet software, EMR systems, and database software.
Ability to stand and walk for extended periods and perform a full range of body motion, including handling and lifting patients and equipment.
Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
Ability to adhere to safety and hygiene protocols while regularly exposed to bodily fluids.
Effective communication skills.

Nice To Haves

Experience with Athena EMR is preferred.

Responsibilities

Interview patients; take and record vital signs and patient information in the EMR.
Prepare and stock examination rooms.
Provide instruments and materials to providers during procedures; clean and sterilize instruments.
Perform diagnostic tests and procedures, including EKGs, urinalysis, strep, flu, COVID, mono and pregnancy tests, and A1C checks.
Administer intramuscular, intradermal, and subcutaneous injections as ordered by providers.
Handle patient portal messages, medication refills, lab or imaging orders, prior authorizations, and imaging precertifications.
Communicate with and instruct patients and families as directed by providers.
Contact patients to discuss results as directed while maintaining confidentiality.
Enter data into the EMR to maintain office and patient records.
Perform blood draws competently and with as little patient discomfort as possible.
Assist patients with mobility and transport, including helping them in and out of wheelchairs or onto exam tables and escorting or transporting them within the clinical setting.
Monitor patients during transport for signs of distress, maintain clean transport equipment, and provide emotional support when needed.
Perform other duties as needed or directed by supervision, which may include assisting with patient check-in.