Medical Assistant PRN - Flex Pool

LCMC Health•Metairie, LA

About The Position

The Medical Assistant PRN Float Pool supports multiple outpatient clinics based on staffing needs. The role provides patient care, clinical and administrative assistance, and dependable support across different specialties and team environments. The Medical Assistant helps create positive patient experiences, supports efficient clinic operations, maintains accurate records, and follows safety, infection prevention, privacy, and patient care protocols. This is an as-needed position with scheduling flexibility based on staffing needs.

Requirements

  • High School Diploma, GED, or equivalent, or two years of work experience.
  • Basic Life Support (BLS) certification through the American Heart Association is required.
  • Flexibility and adaptability in different outpatient clinic environments.
  • Strong communication skills and a team-oriented approach.
  • Patient-focused commitment to compassionate, respectful care.
  • Organization, dependability, and attention to detail.
  • Ability and eagerness to learn different clinical specialties and workflows.

Responsibilities

  • Welcome patients and assist with check-in, rooming, and clinic visits.
  • Obtain and document vital signs, recognize abnormal findings, and communicate concerns to appropriate clinical team members.
  • Assist providers and nursing staff with patient care activities and daily clinic operations.
  • Coordinate patient appointments, follow-up visits, and transitions throughout the patient experience.
  • Recognize emergency situations and respond according to established policies and procedures.
  • Collect, prepare, and secure laboratory specimens for testing or transport.
  • Float among assigned outpatient clinics according to staffing needs and adapt to varying workflows, specialties, and teams.
  • Collaborate with providers, nurses, medical assistants, and administrative staff to support clinic operations.
  • Prepare examination rooms, maintain equipment, and stock supplies.
  • Document patient information in the Electronic Medical Record (EMR) and access laboratory results, radiology reports, outside medical records, and other relevant patient information.
  • Update patient demographics, schedule follow-up appointments, and maintain organized records.
  • Protect patient confidentiality and comply with privacy and documentation standards.
  • Complete safety reports when necessary or as directed by clinic leadership.
  • Provide respectful, compassionate service and communicate with clinical teams and clinic leadership about patient needs and operations.
  • Follow infection prevention, safety, and patient care protocols; clean, disinfect, and maintain clinical equipment and examination areas.
  • Identify and report potential safety concerns and participate in quality improvement initiatives.
  • Prepare patient charts and gather clinical documentation for provider review.
  • Request and organize outside medical records; scan and upload documentation into the appropriate EMR sections.
  • Answer incoming calls, direct inquiries to appropriate team members, and provide other clinic support as needed.

Benefits

  • PRN scheduling flexibility based on scheduling and staffing needs.
  • Exposure to different outpatient specialties, teams, and patient populations.
  • Opportunity to expand clinical knowledge and gain experience across multiple settings.
  • Supportive, collaborative teamwork.
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