Medical Assistant, PRN - Flex Pool

LCMC Health • Metairie, LA

1d

About The Position

The Medical Assistant/Certified Medical Assistant works on LCMC Health’s PRN Float Pool, supporting multiple outpatient clinics according to staffing needs. The role provides patient care and administrative support, adapts to different clinic workflows and specialties, and collaborates with providers, nurses, medical assistants, and administrative staff to support efficient clinic operations and positive patient experiences.

Responsibilities include welcoming and rooming patients; obtaining and documenting vital signs; assisting providers and nursing staff; coordinating appointments and follow-ups; collecting and preparing laboratory specimens; maintaining examination rooms, equipment, and supplies; and documenting patient information in the EMR. The position also supports medical-record requests and organization, scanning and uploading documents, answering calls, and maintaining patient confidentiality.

The Medical Assistant follows infection-prevention, safety, and patient-care protocols; responds appropriately to emergency situations; reports safety concerns; and may complete safety reports or participate in quality-improvement initiatives. The role requires flexibility, reliability, organization, effective communication, and a compassionate, patient-focused approach. Work hours are variable, and the position is as-needed (PRN).

Requirements

• High school diploma, GED, or equivalent, or two years of work experience.
• Basic Life Support (BLS) certification through the American Heart Association is required.
• Flexible and adaptable to different outpatient clinic environments.
• Team-oriented and willing to support colleagues where needed.
• Committed to compassionate, respectful, patient-focused care.
• Organized and dependable, with attention to detail.
• Able to learn quickly and adapt to different clinical specialties and workflows.
• Strong communication skills and a positive attitude.

Responsibilities

• Welcome patients and assist with check-in, rooming, and clinic visits.
• Obtain and document vital signs, recognize abnormal findings, and communicate concerns to clinical team members.
• Assist providers and nursing staff with patient-care activities and daily clinic operations.
• Coordinate patient appointments, follow-up visits, and transitions through the patient experience.
• Recognize emergency situations and respond according to established policies and procedures.
• Collect, prepare, and secure laboratory specimens for testing or transport.
• Float between assigned outpatient clinics based on staffing needs.
• Adapt to different clinic workflows, specialties, and team environments.
• Collaborate with providers, nurses, medical assistants, and administrative staff to support clinic operations.
• Prepare examination rooms, maintain equipment, and stock supplies.
• Document patient information accurately and efficiently in the EMR.
• Access laboratory results, radiology reports, outside medical records, and other relevant patient information.
• Update patient demographics, schedule follow-up appointments, and maintain organized records.
• Protect patient confidentiality and comply with privacy and documentation standards.
• Complete safety reports when necessary or as directed by clinic leadership.
• Provide respectful and compassionate service to patients, families, and colleagues.
• Communicate with clinical teams and clinic leadership about patient needs and daily operations.
• Respond professionally to questions, concerns, and challenging situations.
• Follow infection-prevention, safety, and patient-care protocols.
• Clean, disinfect, and maintain clinical equipment and examination areas.
• Identify and report potential safety concerns to clinic leadership.
• Participate in quality-improvement initiatives as applicable.
• Prepare patient charts and gather clinical documentation for provider review.
• Request and organize outside medical records, and scan and upload documentation into the appropriate EMR sections.
• Answer incoming calls and direct inquiries to appropriate team members.
• Support additional clinic operations as needed to ensure efficient patient flow.

Benefits

• PRN scheduling flexibility based on scheduling and staffing needs.
• Exposure to different outpatient specialties, teams, and patient populations.
• Opportunity to expand clinical knowledge and gain experience across multiple settings.
• Supportive, collaborative teamwork.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED