About The Position

Performs routine clinical and administrative duties in support of the assigned OB/GYN practice or office. Under the supervision of a physician, physician assistant, nurse practitioner, or nurse, assists with patient assessments and treatments. Obtains and documents vital signs, height and weight, a brief history of the current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate. The role supports patient care and office operations by reviewing charts, documenting social determinants, managing patient messages and calls, carrying out basic diagnostic procedures and specimen collection, and maintaining examination areas, equipment, and supplies. The position requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment. Travel to other Physician Practices locations may be required based on business needs; mileage reimbursement is provided. Employment is contingent on successfully completing a Level II Criminal History record check.

Requirements

  • Completion of an accredited Medical Assistant program, or graduation from an accredited EMT or Medical Assistant diploma program, or Medical Assistant registration or certification.
  • Alternatively, six months of patient care experience may substitute for graduation from an accredited Medical Assistant or EMT program.
  • Required BLS qualification from an accepted provider or credential pathway: American Heart Association BLS E-Card, BLS RQI E-Card, non-e-card BLS certification, Grace-period BLS credential, or Red Cross BLS certification.
  • Fingerprint screening through the Florida Department of Children and Families.
  • No prior work experience required.
  • Critical thinking and effective communication skills; decisive judgment; ability to work with minimal supervision in a stressful environment and take appropriate action.
  • Successful completion of a Level II Criminal History record check is required for employment.
  • Must be willing to travel to other locations for Physician Practices based on business needs.

Responsibilities

  • Review patient charts to ensure imaging and pertinent information are available for appointments.
  • Review and document Social Determinants and provide education or resources as needed.
  • Manage and facilitate in-basket messages and patient phone calls.
  • Perform administrative and clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
  • Perform basic diagnostic procedures and collect specimens, including phlebotomy; apply splints and set up procedural trays and rooms.
  • Follow up on reported issues and assist with service recovery.
  • Monitor and communicate changes in patient condition, document care provided, provide discharge instructions, and follow up with patients as needed.
  • Recognize emergent situations and seek help.
  • Round with patients in the practice to ensure an excellent patient experience.
  • Maintain equipment and medical supplies by reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting; maintain examination areas.
  • Activate MyChart accounts where appropriate and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.
  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document patient vital signs, height and weight, brief history of current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Travel to other Physician Practices locations based on business needs, if required.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel to other locations
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