Medical Assistant - Intermediate (PCC Fountainhead West)

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The role may also include administrative duties and supporting the documentation of patient records as dictated by a physician or provider. The Medical Assistant supports patient care through intake, clinical testing, appointment management, communications, and preparation of charts and records. The position works as an integral part of the interdisciplinary healthcare team and supports the mission, vision, and patient promise throughout interactions.

Requirements

  • High school diploma.
  • Communicate effectively, both verbally and in writing.
  • Demonstrate analytical thinking, including using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Participate as an integral part of the interdisciplinary healthcare team in providing high-quality patient care.
  • Meet all training and competency requirements.

Nice To Haves

  • Knowledge of EPIC software; may be required to serve as an EPIC super user.

Responsibilities

  • Obtain patient vital signs and weight during intake.
  • Obtain and appropriately document patient history, chief complaint, medications, and allergies in the EMR.
  • Report pertinent findings to physicians and communicate necessary patient information to physicians in a timely manner.
  • Manage patient appointments according to physician schedules and protocols.
  • Answer patient messages according to clinic policy.
  • Handle medication refill requests according to clinic policy.
  • Prepare charts for upcoming clinic appointments and provide physicians with requested test results, lab results, and medical records.
  • Handle internal and external phone calls and assist in the department call center by transferring calls to appropriate departments.
  • Perform Point of Care Testing (POCT), document findings, and report clinical findings to the RN in charge and/or provider.
  • Give injections, collect specimens, perform simple diagnostic tests, and sterilize and clean equipment.
  • Maintain examination rooms.
  • Support documentation of patient records as directed by the physician or provider.
  • Perform other duties as assigned.
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