Medical Assistant (MA0123 - West)

CommuniCare•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs front-office and back-office duties and related support services. The role supports daily clinic operations, patient care, registration, referrals, patient communication, inventory management, documentation, and customer service. The Medical Assistant may perform duties across all areas and must work within the medical assistant scope of practice. Scheduled hours and/or work locations may change, and travel to other clinic sites may be required.

Requirements

High school diploma or equivalent.
At least one year of experience as a Medical Assistant, and/or a Medical Assistant diploma, and/or a Medical Assistant certification.
Basic Life Support (BLS) certification from the American Heart Association.
Knowledge of personal computers.
Ability to travel to other clinic sites as needed.
Ability to perform the stated physical activities, including frequent standing and walking, lifting up to 25 pounds, and pushing or pulling up to 45 pounds.

Nice To Haves

Experience with EMR/EHR systems.
Experience in a primary health care setting.

Responsibilities

Assist with day-to-day front-office and back-office operations and complete medical assistant tasks efficiently and on time.
Coordinate referrals and patient communication.
Administer injections and assist with non-invasive and direct patient care procedures, including EKGs, vision and hearing screenings, and waived testing.
Assist with medical examinations within the medical assistant scope of practice.
Obtain patient medical histories and vital signs; complete and document quality metrics in compliance with regulatory and accreditation requirements.
Participate in and prepare for internal and external center audits; perform medical assistant duties in all areas.
Maintain inventory of medical, immunization, and operating supplies; ensure equipment is calibrated, charged, and clean; stock exam rooms.
Register patients, update patient information, enter demographics and other required information, verify and activate insurance plans, and post encounter data to the appropriate funding or insurance plans.
Complete end-of-day reconciliation reports, reconcile collected cash with the system report, and secure and deposit cash in the safe.
Prepare for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, preregistering patients, and screening patients for program eligibility.
Provide exceptional internal and external customer service, greet customers appropriately, address concerns before the interaction ends, and assist other departments as appropriate.
Perform other related duties as assigned.