Medical Assistant-Intermediate (PCC Fountainhead West)

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The role may also perform administrative duties and support documentation of patient records as directed by a physician or provider. The position supports patient intake and care coordination, documents patient information in the EMR, communicates findings and other pertinent information to physicians and providers, and assists with appointments, messages, medication refill requests, charts, test results, records, and phone calls. It also performs Point of Care Testing (POCT) and reports findings to the RN in charge and/or provider. UT Health San Antonio offers benefits to eligible employees working at least 20 hours per week with an appointment of at least 4.5 months. Benefits described include medical, dental, vision, disability insurance, flexible spending accounts, retirement plans, paid time off, extended illness leave, paid family leave, paid holidays, and employee discounts.

Requirements

High school diploma.
Communicates effectively, both verbally and in writing.
Demonstrates analytical thinking, using logic to coordinate work within schedule constraints and address emergent requirements in a timely manner.
Participates as an integral part of the interdisciplinary healthcare team in providing quality patient care.
Knowledge of EPIC software; may be required to serve as an EPIC super user.
Meets all training and competency requirements.
Supports the organization’s mission, vision, and patient promise throughout interactions.

Responsibilities

Intake patients by obtaining vital signs and weight.
Obtain patient history, chief complaint, medications, and allergies, and document them appropriately in the EMR.
Report pertinent findings to physicians.
Manage patient appointments according to physician schedules and protocols.
Answer patient messages according to clinic policy.
Handle medication refills or requests according to clinic policy.
Prepare charts for upcoming clinics and provide physicians with requested test results, lab results, and medical records.
Communicate necessary patient information to physicians in a timely manner.
Handle internal and external phone calls and assist in the department call center by transferring calls to appropriate departments.
Perform Point of Care Testing (POCT), document findings, and report clinical findings to the RN in charge and/or provider.
Perform other duties as assigned.
Perform general clinical duties such as giving injections, conducting simple diagnostic tests, collecting specimens, cleaning and sterilizing equipment, and maintaining examination rooms.
Support documentation of patient records as directed by a physician or provider.

Benefits

UT SELECT medical insurance, offered free for employees, with family coverage available through payroll deduction.
Group term life insurance and basic accidental death and dismemberment insurance, with options to purchase additional coverage.
Three dental insurance plan options through Delta Dental.
Two vision plan options through Superior Vision Services.
Disability insurance enrollment option.
Flexible spending accounts for qualifying dependent care and out-of-pocket health care expenses.
Retirement plan eligibility through TRS or ORP, with voluntary retirement programs also available.
Front-loaded paid time off of 128 to 208 hours (16 to 26 days), based on years of service.
Extended Illness Bank accrual of 8 hours per month.
Paid family leave of up to 240 hours (6 weeks), subject to eligibility conditions.
12 set paid holidays each year.
Employee discounts on services, tickets, and gym membership.