Medical Assistant, Pacific Standard Time, Remote
About The Position
Salvo Health is seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to their care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment. The Virtual Medical Assistant will be responsible for making outbound calls to patients to conduct intake meetings, managing documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism. The ideal candidate enjoys the challenges of an early-stage start-up, is eager to learn, process-oriented, and has a patient-first mindset. This role requires the ability to work 9am-2pm, Pacific Standard Time.
Requirements
- Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting
- Experience working in a remote setting
- Experience making out-bound calls to patients
- Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)
- Experience in message triaging, charting, or medical documentation
- Excellent communication and interpersonal skills, both written and verbal
- Strong organizational and time management abilities
- Ability to work independently and handle multiple tasks efficiently
Nice To Haves
- Experience working with GI conditions preferred
- Familiarity with telemedicine platforms is a plus.
Responsibilities
- Conduct outbound calls to patients to complete patient intake calls
- Manage patient scheduling, appointments, and follow-ups
- Handle medical records, data entry, and documentation in EHR systems
- Monitor, triage, and respond to incoming member messages
- Ensure all patient records are accurately entered into the EHR system and update them as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide general administrative support to care team and patients
- Manage patient tasks to ensure timely documentation and communication for all patients
Benefits
- health benefits
- flexible time-off
- professional development and entrepreneurial opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
