Medical Assistant, Ambulatory Care Clinics

Denver Health•Denver, CO

2d•$21 - $26

About The Position

Denver Health is recruiting a mission-driven Medical Assistant for its Ambulatory Care Clinics. Under general supervision, the Medical Assistant supports providers with back-office duties and assists with nursing functions, including procedures, medication administration, appointment and registration scheduling, and clinical clerical work for registered nurses. The role helps ensure smooth patient and work flow within the clinic. The Medical Assistant collects vital signs and basic patient history, identifies abnormal findings, and promptly communicates patient concerns or changes in condition to a provider or RN. The role prepares patients and rooms for examinations and procedures; assists with examinations, cast or splint applications, and minor procedures; supports safe medication and immunization administration; obtains EKGs; and arranges tests and follow-up appointments as directed. It also supports referrals, patient scheduling, medical record maintenance, documentation, test-result follow-up, and routine treatment instructions. The position includes maintaining clinical supplies and equipment, sterilizing and restocking exam and treatment rooms, and following safety and infection-control practices. After competency verification, the Medical Assistant may perform phlebotomy and laboratory procedures and is responsible for safe specimen collection and processing. The employee participates in performance reviews, competency assessments, and peer review, and incorporates feedback into practice.

Requirements

Post-graduate diploma or certificate from a clinical Medical Assistant school, or completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship, or six months of direct patient care experience in an outpatient setting.
Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Skill in assisting with a variety of treatments as directed and taking vital signs.
Skill in maintaining records and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards and react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures; communicate clearly; and learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely to provide patient care after completing applicable training and competency requirements.

Nice To Haves

Bilingual skills.

Responsibilities

Accurately collect vital signs and basic historical patient data, identify abnormal findings, and communicate patient concerns or significant changes in health status to a provider or RN.
Set up for provider procedures using aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs; order tests as directed; and schedule specialty and follow-up appointments.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the role's scope.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing pertinent medical information, maintaining medical records and confidentiality, arranging prescribed tests and treatments, assisting with routine treatment instructions, and supporting test results and patient follow-up.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in the patient medical record.
Report changes in patient condition to the appropriate health care provider in a timely manner.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
Maintain a safe environment by following safety and infection-control practices, and help identify safety and infection-control issues.
Participate in routine performance appraisal, competency reviews, and peer review; accept and provide constructive feedback and work toward goals established with the manager.
After competency verification, perform phlebotomy and laboratory procedures and safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts or perks on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center, supporting internal growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the PSLF program.
National Health Service Corps and Colorado Health Service Corps eligible employer.