Medical Assistant, Ambulatory Care Clinics

Denver Health and Hospital Authority•Denver, CO

About The Position

The Medical Assistant works under general supervision to assist providers with back-office duties and provide nursing support in an ambulatory care clinic. The role supports invasive procedures, medication administration, appointment and registration scheduling, clinical clerical functions, and smooth patient flow. The Medical Assistant gathers vital signs and basic patient history, identifies abnormal findings, communicates concerns or changes in patient status, prepares patients and rooms for examinations and procedures, assists with examinations and treatments, and documents care in the medical record. The role also coordinates referrals, tests, follow-up appointments, patient instructions, and other information needed for care while maintaining confidentiality and safe infection-control practices. Phlebotomy and laboratory procedures may be performed after competency is verified. This is a regular, day-shift position. The listed pay range is $21.00–$26.26 per hour.

Requirements

Certificate from an accredited clinical Medical Assistant school or an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship, or six months of direct patient-care experience in an outpatient setting.
Current BLS-Basic Life Support certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards and react calmly and effectively in emergencies.
Ability to interpret, adapt, and apply guidelines and procedures, and to communicate clearly.
Ability to learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely for patient care after applicable training and competency verification.

Nice To Haves

Bilingual skills.

Responsibilities

Accurately obtain vital signs and basic historical patient data, identify abnormal findings, and communicate patient concerns or significant health-status changes to a provider or RN.
Set up for procedures using aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs; order tests as directed; and schedule specialty and follow-up appointments as directed.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the role’s scope of knowledge.
Coordinate clerical information necessary for patient care, including referrals, appointments, faxing pertinent medical information, maintaining medical records and confidentiality, arranging prescribed tests and treatments, providing routine treatment instructions with a provider or RN, and managing test results and patient follow-up.
Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition to the appropriate healthcare provider in a timely manner.
Prepare exam and treatment rooms with necessary instruments and supplies; maintain clinical and office supplies and equipment, including sterilization and restocking.
Maintain a safe environment by following safety and infection-control policies and procedures and helping identify related issues.
Participate in performance appraisals, competency reviews, and peer review; accept and provide constructive feedback, incorporate feedback into practice, and work toward goals established with the manager.
Perform phlebotomy and laboratory procedures after competency verification, and safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
Fully paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans.
Employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs.
Discounts and perks on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center.
Career advancement pathways and a professional clinical advancement program.
Shared governance opportunities.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.